Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Robbins
Ro Robbins homeowners trust HEP because our industry-leading warranties turn every roof into a long-term investment. Designed specifically for the temperature swings and heavy storms of Moore County, our coverage protects not just the panels and fasteners, but the vibrant finishes that keep your home looking sharp year after year. With metal roofing backed by warranties of up to 40 years on workmanship and limited lifetime protection on materials, you get peace of mind that lasts as long as the roof itself.
What sets us apart is transparency and service: no-fee transferability if you sell your house, complimentary annual inspections, and rapid local response should an issue ever arise. From the first consultation to the final walk-through, HEP’s Robbins team stands behind every square foot we install—so you can enjoy the energy savings, storm resistance, and bold curb appeal of metal roofing without a second thought.
FAQs
What does your industry-leading metal roofing warranty in Robbins actually cover?
Our warranty provides two levels of protection: (1) a Lifetime Workmanship Warranty that guarantees all installation labor against defects such as loose panels, improper fastening, and flashing failures, and (2) a 40- to 50-year Manufacturer Material Warranty that covers panel integrity, paint adhesion, chalking, fading, rust perforation, and wind uplift up to 140 mph. Together, they ensure both the metal itself and the way it was installed are fully protected.
How long does the warranty last, and does it really transfer if I sell my house?
For as long as you own your home, you have full Lifetime Workmanship coverage. If you sell, the workmanship portion automatically transfers to the next homeowner for 10 additional years, and the manufacturer’s material warranty transfers once for the remaining balance of its original 40- to 50-year term. This transferability adds resale value and peace of mind for future buyers.
What maintenance do I need to perform to keep the warranty valid?
Metal roofs are low-maintenance, but the warranty requires annual visual inspections, removal of debris from valleys and gutters, and prompt clearing of any tree branches that come into contact with the roof. You should also document storm events with dated photos when possible and have any penetrations (satellite dishes, HVAC lines) flashed by a licensed roofer. Keep records of these actions—simple smartphone photos and receipts are sufficient—to ensure full warranty protection.
What events or damages are not covered by the warranty?
The warranty does not cover damage caused by fire, earthquakes, intentional acts, or aggressive chemical exposure (such as some industrial pollutants). Cosmetic scratches from foot traffic or aftermarket coatings applied by others are also excluded. However, hail up to 2 inches in diameter, winds up to 140 mph, and normal weathering are covered under our standard warranty terms for Robbins.
How do I file a claim if I notice a leak or finish problem?
Just call our Robbins service line or submit a claim form on our website within 30 days of discovering an issue. We schedule an inspection within five business days. If the problem is workmanship-related, our crews perform repairs at no cost, usually within one week. If it is a material defect, we handle all correspondence with the manufacturer and coordinate replacement panels or finish restoration. Most claims are fully resolved within 30 days from initial contact.
Why is your warranty considered better than typical roofing warranties offered in Robbins?
Most asphalt shingle warranties in Robbins limit workmanship coverage to 2–10 years and prorate material coverage after 10–15 years. Our metal roofing warranty provides non-prorated coverage on materials for up to 50 years and lifetime workmanship protection. It also includes higher wind ratings, hail coverage, and full transferability, features rarely found in standard shingle warranties. This broader, longer-lasting protection translates into lower lifetime ownership costs and enhanced property value.