Workmanship Warranties

HEP RoofingWorkmanship Warranties

Workmanship Warranties | Gutter Replacements | Roofing | Robbins

When heavy Appalachian rains roll through Robbins, your roof and gutters are the first line of defense. HEP’s seasoned crews pair top-tier roofing skills with precise gutter replacements, ensuring water is steered safely away from your home and foundation. Every install is backed by our no-nonsense workmanship warranty, so you can rest easy knowing that leaks, sagging, or misaligned downspouts are fixed free of charge—fast.

From the first inspection to the final cleanup, we treat your property like our own. Local materials, factory-trained technicians, and transparent communication make the whole process effortless, while our warranty protects you long after the ladders are gone. Choose HEP in Robbins for roofing expertise that lasts and gutter replacements that never leave you hanging.

FAQs

What does your workmanship warranty cover for roof and gutter replacements in Robbins?

Our workmanship warranty guarantees that all installation labor for your new roof and gutter system in Robbins is performed according to local building codes, manufacturer specifications, and our own strict quality standards. If a leak, improper slope, loose fastener, sagging gutter, or any other problem is traced back to installation errors within the warranty period, we will correct the issue at no cost to you, including any related labor and on-site disposal fees.

How long is the workmanship warranty valid?

For full roof replacements, we provide a 10-year workmanship warranty. Gutter-only replacements are covered for 5 years. These periods begin on the date your final invoice is paid in full. Both terms exceed the minimum requirements in Robbins and give homeowners long-term peace of mind.

Is the workmanship warranty transferable if I sell my home?

Yes. If you sell your Robbins property within the first 5 years of a roof replacement or within 2 years of a gutter-only job, the remaining balance of the workmanship warranty transfers automatically to the new owner. All you need to do is notify us in writing within 30 days of closing so we can update the warranty record.

How do I make a claim under the workmanship warranty?

Call our office or submit the online warranty form. We will schedule an inspection within 3 business days for urgent roof leaks, or within 7 business days for non-emergency issues. After verifying that the defect is workmanship-related, we’ll provide you with a repair timetable—most covered repairs are completed within 14 days, weather permitting.

Does the workmanship warranty cover roofing and gutter materials as well?

Material performance—such as shingle granule loss or gutter coil corrosion—is covered by separate manufacturer warranties, which often range from 20 years to lifetime depending on the product. Our workmanship warranty covers only the labor involved in installing those materials. However, if a manufacturer approves a material replacement, we will reinstall the new materials under the same workmanship terms at no labor charge.

What situations can void my workmanship warranty?

The warranty can be voided if: (1) another contractor modifies or penetrates the roof or gutters; (2) you fail to maintain the system by clearing debris and leaves at least twice per year; (3) structural changes such as solar panel additions are done without our pre-inspection; or (4) damage is caused by extreme weather events beyond code requirements, such as tornado-level winds exceeding 130 mph. In any of these cases, we’ll still offer repair solutions but standard service fees will apply.

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(423) 228-7848