Workmanship Warranty
Workmanship Warranty | Roof Replacement | Roofing | Riceville
When the storms roll over Riceville, homeowners want more than shingles nailed to plywood—they want a roof built with pride and protected by a promise. HEP’s workmanship warranty delivers that confidence. From the first inspection to the last clean-up sweep, every step is handled by certified crews who treat your home as if it were their own, and then back their craftsmanship with a warranty that actually means something. If an installation detail fails because of our work, we fix it—no loopholes, no finger-pointing.
Choosing HEP for roof replacement means choosing a team that pairs local know-how with premium materials designed to withstand Tennessee’s sweltering summers and sudden downpours. We arrive on schedule, communicate clearly, and leave your property spotless—except for the beautiful new roof overhead. Protect your investment and enjoy the peace of mind that only a true workmanship warranty can provide, right here in Riceville.
FAQs
What is a workmanship warranty on a roof replacement?
A workmanship warranty is our written promise that the roof we install on your Riceville home has been put on correctly and will perform as intended. If an installation-related defect—such as improper flashing, poor shingle alignment, or inadequate fastening—causes a leak or other problem during the warranty term, we return to fix it at no cost to you. It is separate from the manufacturer’s material warranty, which only covers factory defects in the shingles and accessories.
How long does your workmanship warranty last for homes in Riceville?
Our standard workmanship warranty is 10 years from the date of roof completion. During that period, any problem traced back to our installation practices will be repaired or corrected free of charge. Because Riceville experiences wide temperature swings and frequent spring storms, we believe a full decade of coverage gives homeowners genuine peace of mind.
What specific issues are covered—and not covered—under your workmanship warranty?
Covered: • Roof leaks caused by improper shingle or metal panel installation • Faulty flashing around chimneys, skylights, vents, or valleys • Nails that back out due to incorrect placement or depth • Premature shingle blow-offs linked to under- or over-driven fasteners • Poor ventilation setup attributable to our crew’s layout Not covered: • Damage from hail, wind speeds above manufacturer specs, fallen trees, or other acts of nature • Failure caused by foot traffic, satellite dish installation, or homeowner modifications • Normal aging of materials (handled by the product manufacturer’s warranty) • Interior damage that existed prior to our roof replacement
How do I file a workmanship warranty claim if I notice a problem with my new roof?
1. Call our dedicated warranty line at (555) 555-1234 or use the Warranty Claim form on our website. 2. Provide your name, address, installation date, and a brief description of the issue. 3. We will schedule an on-site inspection within 48 hours (weather permitting). 4. If our inspection confirms an installation-related defect, we will issue a repair work order and complete the fix within 7 business days, at no cost to you. We document all findings and give you a written summary for your records.
Is the workmanship warranty transferable if I sell my Riceville home?
Yes. We allow a one-time free transfer of the remaining workmanship warranty to the next homeowner within the first five years after installation. This adds resale value by assuring the buyer that the roof is still protected. To transfer, simply notify us in writing within 60 days of closing and provide the new owner’s contact information.
How does the workmanship warranty complement the manufacturer’s material warranty?
Think of the two warranties as working together to give you complete protection. The manufacturer covers the roofing materials themselves—defects in shingles, underlayment, vents, etc.—often for 25–50 years. Our workmanship warranty covers the labor side, guaranteeing that those materials were installed correctly. If a shingle cracks due to a factory defect, the manufacturer supplies replacement shingles; if the shingle blows off because it was nailed incorrectly, we handle the repair. Together, you’re protected against both product failure and installation errors.