Certified Inspectors
Certified Inspectors | Storm Damage Restoration | Roofing | Reliance
When severe Tennessee weather tears through Reliance, shingles fly, gutters bend, and peace of mind vanishes in an instant. HEP’s certified inspectors arrive quickly, documenting every dent and missing tab, then guiding you step-by-step through insurance paperwork and the critical stages of storm damage restoration. Our team pinpoints hidden structural issues that many roofers overlook, ensuring your home regains both its curb appeal and its watertight integrity.
From the first tarp to the final shingle, you’ll have a single, local point of contact who speaks the language of adjusters, manufacturers, and, most importantly, homeowners. We use premium materials rated for the next hailstorm, back our work with iron-clad warranties, and leave your yard cleaner than we found it. When Reliance residents need roofing expertise they can truly rely on, they turn to HEP.
FAQs
Why should I hire a certified roof inspector after a storm in Reliance?
Certified inspectors have advanced training, manufacturer-approved credentials, and specialized equipment to uncover hidden damage that non-certified contractors or homeowners often overlook. In Reliance, where hail and high winds are common, a certified inspection ensures your roof’s integrity is documented accurately for insurance claims, prevents minor issues from becoming costly leaks, and protects your warranty by following industry and local code requirements.
What signs of storm damage can your certified inspectors identify that I might miss?
Beyond obvious missing shingles, our inspectors look for granular loss, bruising, micro-fractures in asphalt mats, lifted or broken fasteners, compromised flashing, impact dents on metal components, and moisture intrusion under the decking. They also examine attic ventilation, insulation, and structural elements to spot hidden water stains or mold that may not be visible from the roof surface.
How soon after a storm should I schedule a roof inspection in Reliance?
Book an inspection as quickly as safely possible—ideally within 24–72 hours. Early documentation captures fresh evidence before it weathers away, speeds up insurance processing, and allows us to install emergency protections if needed. However, certified inspectors can still validate older damage by analyzing weather reports, material aging, and impact patterns, so it’s never too late to call.
Will my homeowner’s insurance cover the cost of storm damage repairs detected by your inspectors?
Most homeowner policies in Reliance cover sudden and accidental storm damage, including hail, wind, and fallen debris. Our certified inspectors provide a detailed report with photos, ANSI-compliant testing results, and a repair estimate that meets insurance carrier requirements. While coverage varies by policy and deductible, we assist with claim filing, meet adjusters onsite, and advocate for fair compensation so you pay only your deductible if the claim is approved.
What is the storm damage restoration process once issues are found?
1) Free certified inspection and photo documentation. 2) Written report and repair/replacement recommendations. 3) Insurance claim assistance and adjuster meeting. 4) Temporary measures such as tarping to prevent further damage. 5) Material selection that matches or upgrades existing shingles. 6) Permit acquisition and scheduling around weather. 7) Tear-off, decking repairs, new underlayment, flashing, and shingle or metal installation per manufacturer specs. 8) Final quality check, debris removal, and warranty registration. 9) Post-project inspection to confirm your satisfaction.
Do you offer emergency tarping and temporary repairs before full restoration?
Yes. If our inspectors find openings that could allow water intrusion, we deploy 24/7 emergency crews to install tarps, board-ups, or shrink-wrap systems the same day. These temporary defenses stabilize your property, keep you compliant with the insurance clause requiring you to mitigate further damage, and buy time until materials arrive and weather conditions permit a full restoration.