Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Reliance
When high winds, hail, and relentless sun take their toll on homes in Reliance, homeowners turn to HEP for a trusted roof replacement backed by industry-leading warranties. Our certified crews install premium shingles, metal panels, and specialty materials with exacting precision, then protect that craftsmanship with coverage other companies simply can’t match—lifetime manufacturer guarantees, labor protection for up to 25 years, and transferable options that add instant resale value.
With HEP, you get more than a new roof; you gain lasting peace of mind. We register every warranty on your behalf, provide follow-up inspections at no charge, and keep a dedicated service team on call should you ever need us. Discover why Reliance residents choose HEP for worry-free roofing and see how effortless your next roof replacement can be.
FAQs
What makes Reliance’s roofing warranties ‘industry-leading’?
Reliance offers a dual-layer warranty: a 50-year, non-prorated manufacturer warranty on materials and a 25-year workmanship warranty backed by Reliance itself. Most competitors prorate material coverage after 10–15 years and limit workmanship protection to 5–10 years. Our warranties cover the full replacement value of shingles, underlayment, flashing, and labor for the entire term, giving homeowners long-term peace of mind with no hidden depreciation.
Does the warranty cover both materials and workmanship?
Yes. The manufacturer’s warranty covers defects in roofing materials such as shingles, underlayment, and ventilation components. Reliance’s workmanship warranty covers installation-related issues—improper flashing, nailing errors, vent placement, and water-shield application. If a leak or failure occurs due to either materials or workmanship, we coordinate the inspection, supply all replacement materials, and provide labor at no additional cost to you.
Is the warranty transferable if I sell my home?
Absolutely. Both the 50-year material warranty and the 25-year workmanship warranty can be transferred once to a new homeowner within the first 10 years at no charge. Transfer after 10 years is still possible with a small administrative fee. A transferable warranty adds resale value, giving prospective buyers confidence that the roof is protected long after the sale.
Do I need to register the roof to activate the warranty?
Reliance handles all manufacturer registration on your behalf. After installation, you will receive a digital and hard-copy warranty certificate. We also keep a duplicate on file so you never need to worry about misplaced paperwork. No additional action is required on your part, although we recommend you store the certificate with your home documents.
What maintenance is required to keep the warranty valid?
Our warranty only asks that you perform basic roof care: keep gutters clear, trim overhanging branches, and schedule an inspection after severe storms or at least every five years. There is no mandatory annual maintenance contract. If storm damage is suspected, call Reliance for a complimentary inspection so we can document conditions and perform repairs before minor issues void coverage.
How do I file a warranty claim and how long does it take?
Call our 24/7 warranty hotline or submit a claim through the customer portal. We schedule an on-site inspection within three business days. If the issue is warranty-covered, materials are ordered within 24 hours and repairs are typically completed within 7–10 days, subject to weather. Since Reliance is a certified partner with major shingle manufacturers, approvals are streamlined and no third-party adjuster is needed—reducing paperwork and speeding up resolution.