Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Pikeville
When Pikeville’s skies turn rough, HEP’s certified roofing team is ready to restore comfort, safety, and curb appeal to your home. Our licensed experts arrive fast, assess every shingle, flashing, and gutter, and then craft a customized plan that brings your roof back to pre-storm strength—or better. From temporary tarping to complete roof replacement, we handle permits, insurance paperwork, and flawless workmanship with the courtesy and transparency East Tennessee homeowners expect from HEP.
Don’t let wind-torn shingles or hail dents linger. Trust the local pros who combine decades of experience with industry-leading materials for reliable storm damage restoration you can see and feel. One call to HEP means clear communication, honest pricing, and a roof built to stand up to Pikeville’s next storm—and the one after that.
FAQs
How can I tell if my Pikeville home’s roof has suffered storm damage and needs a professional inspection?
Look for missing, curled, or punctured shingles; dark spots where granules are gone; dents on metal flashing or gutters; water stains on ceilings or attic decking; and debris piles in downspouts. Even if the roof looks fine from the ground, wind-lifted shingles and hail bruises can let water in. Our certified roofing team offers free, no-obligation inspections using drones, moisture meters, and photo documentation so you know exactly what needs attention before small issues turn into costly leaks.
What does your certified roofing team’s storm-damage restoration process involve?
1) Emergency response: We arrive quickly to tarp exposed areas and stop active leaks. 2) Damage assessment: A Haag-certified inspector prepares a detailed report with photos, measurements, and repair recommendations. 3) Insurance coordination: We share the report with your carrier to speed approval. 4) Restoration: Damaged shingles, underlayment, flashing, vents, and decking are removed; the roof deck is dried and treated for mold; new ice-and-water shield, synthetic felt, and impact-rated shingles or metal panels are installed. 5) Quality control: A project manager inspects every phase, registers manufacturer warranties, and provides you with a completion packet for your records.
Can you help me file and negotiate my insurance claim for storm-related roof damage?
Yes. Because we have decades of experience with Kentucky insurance guidelines, we guide you through every step—calling in the claim, meeting the adjuster onsite, supplying a line-item Xactimate estimate, and supplementing for code upgrades the carrier may overlook. Our goal is to make sure your only out-of-pocket cost is your deductible while restoring your roof to pre-storm condition (or better).
How fast can you respond if my roof starts leaking during or right after a storm?
We provide 24/7 emergency service in Pikeville and the surrounding Pike County area. In most cases, a crew member can be on your property within 2–4 hours of your call, even at night or on weekends. We’ll install temporary tarps or shrink-wrap, remove standing water, and schedule full repairs as soon as the weather clears and your insurance carrier authorizes work.
What roofing materials do you use to protect Pikeville homes from future storms?
We install Class 4 impact-resistant asphalt shingles, standing-seam or stone-coated metal roofs, and premium synthetic underlayments rated for 130 mph wind uplift. All flashing is 26-gauge galvanized steel or thicker, valleys receive ice-and-water shield, and ridge vents are high-flow, hurricane-tested models. Because we’re Owens Corning Platinum Preferred contractors, your roof is covered by a 50-year non-prorated manufacturer warranty when installed to spec.
Will storm-damage restoration void my current roof warranty or require local permits?
No. As factory-certified installers, we follow manufacturer specs so your existing warranty remains intact, and any new materials are registered for added coverage. Regarding permits, Pikeville and Pike County require a building permit for roof replacements that involve structural work; we handle all paperwork, fees, and scheduling of city inspections, ensuring your project meets the latest Kentucky Residential Building Code and passes final inspection without hassle.