Workmanship Warranty
Workmanship Warranty | Roof Repair | Roofing | Pikeville
Whether last night’s storm left you with missing shingles or years of Appalachian weather have finally worn your roof thin, HEP’s workmanship-warranty team is ready to jump in with fast, dependable roof repair for every home in Pikeville. Our licensed pros arrive with advanced leak-detection tools, premium Owens Corning materials, and the confidence that comes from hundreds of successful projects across Eastern Kentucky. From minor flashing fixes to full-scale tear-offs, we treat your house like our own—backing every nail, seal, and shingle with a workmanship warranty that actually means something.
Because we’re a local, family-run crew, you get honest estimates, clear timelines, and managers who pick up the phone long after the job is finished. We know the value of a roof that stands up to mountain winds and summer heat, so we don’t cut corners—ever. Let HEP restore your peace of mind and protect your investment with roof repair that lasts as long as the view from the ridge.
FAQs
What does your workmanship warranty cover for roof repairs in Pikeville?
Our workmanship warranty guarantees that every aspect of the labor we perform—such as shingle installation, flashing, underlayment placement, sealant application, and ventilation adjustments—is done correctly and to code. If a leak, wind uplift, premature shingle loss, or any other defect arises due to our installation practices rather than material failure or storm damage, we will return, diagnose, and repair the problem at no cost to you.
How long is the workmanship warranty valid on a typical roof repair?
For most roof repair projects in Pikeville, our workmanship warranty is valid for 5 years from the completion date. If you opt for a full roof replacement, the term extends to 10 years. These durations account for the region’s seasonal freeze–thaw cycles and heavy spring rains, giving you peace of mind that your repair will last through multiple weather events.
How is a workmanship warranty different from a manufacturer’s material warranty?
A manufacturer’s warranty only covers defects in the roofing materials themselves—such as shingle granule loss or membrane splitting—while our workmanship warranty covers the labor that went into installing those materials. If shingles blow off because they were not nailed according to the required pattern, that’s a workmanship issue. If the shingle surface degrades even though it was installed correctly, that’s a manufacturer issue. In many cases both warranties work together to provide complete protection.
What should I do if I experience a leak that I think is covered by the workmanship warranty?
1. Call our Pikeville office right away or use the warranty claim form on our website. 2. Provide photos or a brief description of the leak location. 3. We’ll schedule an on-site inspection—usually within 48 hours for active leaks. 4. If the issue is confirmed as workmanship-related, we’ll repair it at no charge, document the fix, and update your warranty file. Acting quickly prevents additional interior or structural damage and ensures you remain in full compliance with the warranty’s terms.
Is the workmanship warranty transferable if I sell my Pikeville home?
Yes. We allow a one-time free transfer of the warranty to a new homeowner within 30 days of closing. The new owner must notify us in writing and provide proof of purchase. This transferability adds value to your property and assures the buyer that the roof repair or replacement remains protected.
Are there maintenance requirements or exclusions that could void the workmanship warranty?
To keep your warranty in force, you must (1) perform annual roof inspections or allow us to do them, (2) clear debris from gutters and valleys, and (3) address storm damage promptly through an insurance claim or our emergency service. Exclusions include damage caused by fallen trees, hail larger than 1 inch, unpermitted structural changes, or work done by another contractor. Following these guidelines ensures your workmanship coverage stays intact for the full term.