Sevier County
Sevier County | Roofing | Pigeon Forge
When high winds come roaring down from the Smokies and rain pounds your cabin or cottage, you need roofing you can count on. HEP’s local crew knows Sevier County weather like the back of their hammer, arriving fast with shingle-matching materials, tidy tarps, and the know-how to make leaks disappear. From family homes in Pigeon Forge to vacation rentals tucked along the Parkway, we repair, replace, and reinforce without interrupting your mountain-view moments.
Every project starts with a no-pressure, same-day estimate and ends with a spotless jobsite—because we believe neighbors shouldn’t leave nails behind for neighbors. Licensed, insured, and backed by decades of craftsmanship, HEP delivers warranties that last as long as your memories here. Ready for peace of mind when the next storm rolls in? Give our friendly team a call and see why Sevier County puts its trust over its head.
FAQs
What types of roofing materials do you install in Sevier County, including Pigeon Forge?
We install and service a wide range of roofing systems to match the unique needs and architectural styles found in Sevier County. These include asphalt shingles (the most popular choice for affordability and versatility), standing-seam and exposed-fastener metal roofs, designer and architectural shingles, cedar shakes, synthetic slate, and low-slope membranes such as TPO and EPDM. During your consultation, we explain the pros, cons, life expectancy, and cost of each option so you can make a fully informed decision.
How quickly can you respond to storm damage or emergency roof repairs?
Our team offers 24/7 emergency response throughout Sevier County. In most cases, we can arrive at your Pigeon Forge property within 2–4 hours of your call. We first perform temporary mitigation—tarping, sealing, or patching—so further water intrusion is prevented. A full damage assessment and permanent repair plan is then scheduled, typically within the next business day, subject to weather conditions and material availability.
Do you offer free roof inspections and estimates in Sevier County?
Yes. We provide no-obligation inspections for homeowners, HOAs, and commercial property owners across Sevier County. Our certified inspector looks for missing or damaged shingles, flashing issues, ventilation problems, moisture intrusion, and underlying structural concerns. You receive a written report with photos, our professional recommendations, and a detailed estimate—free of charge.
Are you licensed and insured to work in Pigeon Forge and the rest of Tennessee?
Absolutely. We hold an active Tennessee contractor’s license (# provided upon request) and carry $1 million in general liability insurance as well as full workers’ compensation coverage. Documentation is available for review at any time. Being properly licensed and insured protects you from liability and guarantees that all work meets state and local building codes.
What warranties do you provide on new roof installations?
All full roof replacements come with a dual layer of protection: (1) a manufacturer’s material warranty ranging from 25 years to lifetime coverage, depending on the product selected, and (2) our own 10-year workmanship warranty that covers labor-related defects or installation errors. Should an issue arise, we handle the claim process and perform repairs at no cost to you within the warranty period.
How does the insurance claim process work for roof replacement after hail or wind damage in Sevier County?
Once your roof is inspected and damage is confirmed, we help you file the claim with your insurance carrier. We meet the adjuster on-site to ensure all storm-related damage is documented. After approval, you receive a scope of loss statement outlining covered repairs and payout. We review that scope to verify it matches local code requirements, then schedule the roof replacement. You pay only your deductible unless additional upgrades are requested. We submit all completion paperwork to the insurer so your final depreciation payment is released quickly.