Complimentary Inspections
Complimentary Inspections | Roofing | Pigeon Forge
When high winds whip through the Smokies or summer storms roll over Pigeon Forge, even the sturdiest shingles can suffer in silence. That’s why HEP offers complimentary inspections that leave no nail unturned—our seasoned pros climb up, snap photos, and explain every finding in everyday language. From spotting barely visible hail bruises to uncovering hidden leaks, we give you the clear answers you need before a small concern becomes a costly emergency.
Choosing HEP means partnering with a neighbor who values honesty as much as craftsmanship. We document every inch, provide a written health report, and back our recommendations with upfront pricing, so you stay in control from start to finish. Schedule your free visit today and discover how stress-free responsible roofing care can be.
FAQs
What is included in your complimentary roof inspection for Pigeon Forge homeowners?
Our free inspection covers a full visual assessment of shingles or other roofing materials, flashing, gutters, ventilation, attic decking (if accessible), and any signs of storm, hail, or wind damage. We document our findings with photos, measure the roof, check for moisture intrusion, and provide you with a written report outlining any issues and recommended solutions.
How long does a complimentary roof inspection typically take?
Most inspections in the Pigeon Forge area take 30–60 minutes for an average-sized single-family home. Larger or more complex roofs, or homes with multiple levels, may take up to 90 minutes. After the physical inspection, we spend another 15–20 minutes explaining our findings and answering your questions.
Do I need to be at home during the inspection?
While it’s helpful for you to be present—especially if you’d like to see photos or ask questions in real time—it isn’t required. If you can’t be there, we’ll still perform the inspection, email you a detailed report with pictures, and schedule a follow-up call to review the results together.
Is there any obligation to purchase repairs or a new roof after the free inspection?
No. The inspection is 100% complimentary and obligation-free. Whether we find minor maintenance issues or recommend a full replacement, you’re under no pressure to sign a contract. We provide transparent estimates, and you decide how (or if) you’d like to proceed.
Will you help me file an insurance claim if storm damage is found?
Absolutely. If we identify damage that may be covered by your homeowner’s policy, we’ll document it thoroughly and guide you through the claim process. We can meet with the adjuster, supply all required photos and measurements, and advocate on your behalf to ensure you receive a fair settlement.
How soon can you schedule a complimentary roof inspection in Pigeon Forge?
We can usually schedule inspections within 24–48 hours, weather permitting. During peak storm seasons, appointments fill quickly, so we recommend calling as soon as possible. Emergency inspections for active leaks or severe damage can often be arranged the same day.