- HEP Roofing
- Full Roof Replacement

Full Roof Replacement
Full Roof Replacement | Storm Damage Restoration | Roofing | Pigeon Forge
From spring hail and summer downbursts to winter ice, Pigeon Forge roofs take a beating—and when the weather turns violent, locals turn to HEP for a full roof replacement that puts both safety and style back on top of the house. Our seasoned crews arrive fast, document the damage for your insurance company, and install high-performance shingles or metal roofing that stand up to the next Smoky Mountain squall. You’ll get clear communication, honest timelines, and the peace of mind that comes from partnering with a contractor who lives and works right here in Sevier County.
Whether your roof is leaking, missing shingles, or simply past its prime, our certified team delivers turnkey storm damage restoration without the headaches. We handle permits, haul-away, and daily cleanup, so you can keep your focus on family, guests, or the next adventure in town. Ready to restore your view of the sky? Call HEP today and schedule your free, no-pressure inspection.
FAQs
What signs indicate I may need a full roof replacement after a storm in Pigeon Forge?
Common red flags include widespread or missing shingles, visible impact bruises from hail, curled shingle edges, granule loss that exposes the asphalt mat, soft spots or sagging decking, wet insulation in the attic, daylight showing through roof boards, and multiple active leaks. If more than 25–30 % of the roof surface is damaged, building codes and manufacturer warranties generally require a full replacement instead of spot repairs.
How quickly can your team respond to storm damage in Pigeon Forge?
Because severe weather is frequent in Sevier County, we maintain a 24/7 emergency response crew. Once you call, we typically arrive within 2–4 hours to secure the site, perform temporary tarping, and document damage for insurance. A project manager is assigned the same day to schedule your inspection, prepare an itemized estimate, and coordinate with your adjuster if a full replacement is necessary.
Will my homeowner’s insurance cover the cost of storm-related roof replacement?
Most standard HO-3 and HO-5 policies cover sudden, accidental damage from wind, hail, or falling debris, less your deductible. After our HAAG-certified inspector confirms storm impact, we create a detailed scope report with photos, elevation diagrams, and Xactimate pricing that we submit to your carrier. We then meet the adjuster onsite to advocate for all code-required items—including underlayment, flashing, and ventilation upgrades—so you receive the full, fair value of the replacement.
What roofing materials do you recommend for homes in the Smoky Mountain climate?
Architectural asphalt shingles remain the most popular, offering Class 3–4 impact ratings, 130 mph wind warranties, and cost-effective aesthetics. For added resilience, we also install Class 4 impact-rated shingles, standing-seam metal (ideal for shedding heavy snowfall), synthetic slate, and designer composite shakes. All systems include ice-and-water shielding along eaves and valleys, high-flow ridge ventilation, and stainless steel fasteners to resist the area’s high humidity and temperature swings.
How long does a full roof replacement take and what does the process involve?
A typical single-family home in Pigeon Forge can be completed in 1–2 days once materials are delivered. The sequence is: (1) deliver shingles and dumpsters the day prior; (2) install protective tarps over landscaping; (3) tear off existing layers down to the decking; (4) replace any rotten sheathing; (5) apply ice-and-water barrier, synthetic underlayment, and flashing; (6) install shingles or panels per manufacturer specs; (7) add ridge caps and ventilation; (8) perform magnetic nail sweep, gutter cleaning, and final inspection. We provide a workmanship certificate and register your manufacturer warranty before final payment.
Can you assist with temporary protection if my roof is leaking but replacement can’t start immediately?
Absolutely. Our emergency team installs heavy-duty polyethylene tarps or shrink-wrap membranes, secures loose shingles, and can set up interior drying equipment to prevent mold. These temporary measures are billed separately but are usually reimbursable under the “reasonable mitigation” clause of your insurance policy, provided you report the loss promptly. We track all costs and photos so you can submit them with your claim.