Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Pigeon Forge
When fierce Appalachian weather rattles Pigeon Forge, HEP’s certified roofing team is ready 24/7 to secure, repair, and rejuvenate your roof with precision. Our local experts arrive fast, document every shingle and seam, and work directly with insurers so you don’t have to juggle phone calls while dealing with the aftermath. From emergency tarping to full-scale roof replacements, we use premium Owens Corning and CertainTeed materials, ensuring your home is shielded against the next gust rolling off the Smokies.
Homeowners choose us for storm damage restoration because we blend neighborly care with industry-leading certifications. You get transparent estimates, clear timelines, and a workmanship warranty that actually means something—backed by a company Pigeon Forge families have trusted for 20+ years. When the clouds clear, let HEP restore your peace of mind along with your roof.
FAQs
What signs of storm damage should I look for on my roof in Pigeon Forge?
After a severe wind or hail event, look for missing or lifted shingles, granule buildup in gutters, dented metal flashing, water stains on interior ceilings, and daylight showing through the attic decking. In our mountainous climate, wind-driven rain can also loosen ridge caps and flashing around chimneys—issues that may not be obvious from the ground. If you notice any of these symptoms, schedule an inspection quickly to prevent further water intrusion.
How fast can your certified roofing team respond after a storm?
We maintain an on-call emergency crew in Pigeon Forge that can usually be on-site within 24 hours—often the same day—depending on road conditions and the extent of regional storm damage. Our first priority is to tarp and secure the structure to stop active leaks. A full diagnostic inspection with photos, moisture readings, and a written repair plan is then completed within 48–72 hours.
Will you help me navigate the insurance claim process for storm damage?
Yes. Our project managers are HAAG-certified roof inspectors trained to document storm damage in the format insurers require. We meet adjusters on-site, provide photographic evidence, and help you file all paperwork. Because we use Xactimate estimating software (the same system most carriers use), our repair costs are aligned with industry pricing, reducing disputes and streamlining claim approval.
What roofing materials hold up best against Pigeon Forge’s wind, hail, and moisture?
We typically recommend Class 4 impact-rated asphalt shingles, standing-seam metal panels with concealed fasteners, or synthetic shake/slate products that carry a UL 2218 impact rating. All of these options resist wind speeds of 130 mph or higher—important in the valley’s frequent thunderstorm gusts—and have superior water-shedding capabilities for the heavy rainfall common to Sevier County.
Are your roofers certified and fully insured?
Absolutely. Our technicians hold CertainTeed ShingleMaster and GAF Certified Contractor designations, and several team members are OSHA 30-Hour safety trained. We carry $2 million in general liability coverage and full workers’ compensation on every employee, ensuring you have zero exposure to job-site accidents or property damage claims.
How long does storm damage restoration take, and will it disrupt my daily routine?
Most shingle roof replacements are completed in one to two days once materials arrive and weather cooperates. Complex metal or tile projects may take three to five days. We schedule deliveries during daylight hours, use magnetic sweeps to capture nails, and coordinate dumpster placement to minimize driveway blockage. You can remain in your home for the entire process; we simply ask that pets and small children be kept indoors while debris is being removed.