- HEP Roofing
- Emergency Patch

Emergency Patch
Emergency Patch | Roof Repair | Roofing | Pigeon Forge
When a sudden downpour tears off shingles or wind-driven branches punch straight through your attic, every minute matters. HEP’s Emergency Patch Roofing crew is on call 24/7 in Pigeon Forge, arriving with heavy-duty tarps, premium sealants, and the expertise to halt leaks on the spot. Our goal is simple: secure your home, stop water intrusion, and buy you the time you need to plan a permanent roof repair without worrying about escalating damage.
As a local, family-run company, we treat every cabin and cottage like our own. Certified technicians document the damage, share on-site photos, and give clear, no-pressure estimates before any long-term work begins. From tree-limb punctures to wind-peeled flashing, trust HEP to restore safety, comfort, and peace of mind—fast, friendly, and backed by industry-leading warranties.
FAQs
What situations count as a roofing emergency in Pigeon Forge?
Any roof condition that allows water, wind, or wildlife to enter your home is considered an emergency. Typical examples here in Pigeon Forge include shingles torn off by high winds, punctures from falling tree limbs, leaks caused by heavy mountain downpours, and hail impacts that expose the roof deck. If you can see daylight through the roof, notice active dripping inside, or hear sections flapping in the wind, call us immediately for a rapid patch.
How fast can your team reach my property for an emergency patch?
Because we maintain on-call crews in Sevier County, we can typically arrive anywhere in Pigeon Forge within 60–90 minutes of your call—often faster during regular business hours. Our trucks are pre-loaded with tarps, plywood, underlayment, and a variety of shingles so we can stabilize the damage on the first visit, even at night or during severe weather.
What temporary repair methods do you use and how long will the patch last?
We start by stopping active water intrusion with heavy-duty 6-mil polyethylene tarps secured under the nearest row of intact shingles. For torn or missing shingles, we install matching or close-match replacements and seal the edges with roofing cement. If decking is damaged, we overlay it with exterior-grade plywood before tarping. A professionally installed emergency patch is designed to hold for 30–90 days—long enough for us to schedule a full repair or replacement once materials, weather, and insurance approvals are in place.
Will you work with my homeowners insurance on storm-related roof damage?
Yes. We document the damage with photos, video, and written reports that meet insurance carrier requirements. Our specialists can meet with the adjuster on-site, explain the emergency actions we took, and provide a detailed estimate for permanent repairs. Many policies cover both the temporary patch and the subsequent restoration, so involving us early helps streamline your claim and minimizes out-of-pocket costs.
How much does an emergency roof patch cost in the Pigeon Forge area?
Pricing depends on roof height, pitch, accessibility, and the materials required, but most emergency visits in Pigeon Forge range from $250 to $750. That fee includes the service call, labor, standard tarp or shingle materials, and a follow-up inspection. We provide a firm quote before work begins and waive the emergency fee if you hire us for the full repair or roof replacement afterward.
What can I do to protect my home until the repair crew arrives?
If water is entering the living space, place buckets or plastic bins under leaks and move electronics, furniture, and valuables away from the affected area. Turn off electricity to any ceiling fixtures that are getting wet. Avoid climbing onto the roof yourself; our mountainous terrain and sudden weather shifts make DIY patches dangerous. Call us, then stay safely inside and let the professionals handle the roof.