Storm Damage
Storm Damage | Roof Inspections | Roofing | Pigeon Forge
When mountain storms tear across Pigeon Forge, even a small branch can compromise the integrity of your shingles, flashing, or decking. HEP’s storm-damage team brings calm after the chaos with meticulous roof inspections that spot hidden leaks, loosened fasteners, and wind-lifted shingles before they grow into costly emergencies. Our certified technicians arrive on time, document every detail with photos and drone footage, and explain findings in clear, neighbor-friendly language—no scare tactics, just facts you can trust.
From there, we guide you through repair options, help with insurance paperwork, and schedule work at a time that fits your life. Whether your home needs a few replacement shingles or a full reroof, you’ll know the exact scope, timeline, and cost up front. Choose HEP and turn a stressful storm event into an opportunity to reinforce your roof’s strength and safeguard your Smoky Mountain home for seasons to come.
FAQs
How do I know if my roof has storm damage after a recent storm in Pigeon Forge?
Some signs you can see from the ground include missing or curled shingles, dented metal flashing, granules collecting in gutters or on the driveway, wet attic insulation, and new water stains on ceilings. However, not all damage is visible from street level. Wind, hail, and heavy rain common in Pigeon Forge can loosen fasteners or bruise shingle mats without obvious surface clues, so scheduling a professional inspection is the safest way to confirm the roof’s condition.
What does a professional storm-damage roof inspection involve?
Our inspectors start with a ground-level walkthrough to document any obvious issues, then climb onto the roof (weather permitting) to examine every slope, valley, and penetration. We look for displaced or broken shingles, hail impact marks, lifted flashing, soft spots in decking, and compromised sealant around vents and chimneys. Photos and notes are taken for each finding, moisture readings are collected in suspicious areas, and the attic is checked for leaks or daylight. You receive a written report with images, recommended repairs, and an itemized estimate.
Why is it important to schedule an inspection quickly after a hail or wind event?
Storm-related openings in the roofing system can allow water to enter the structure with the next rain, leading to rot, mold, and interior damage that are more expensive than the original repair. Many insurance policies also impose filing deadlines—often 6–12 months from the date of loss. An early inspection documents the damage when it is fresh, strengthens your claim, and gives you more time to gather estimates and meet adjusters.
Will my homeowner’s insurance cover the cost of storm damage repairs?
Most standard homeowner’s policies in Tennessee cover sudden and accidental damages caused by wind, hail, or falling debris, minus your deductible. Our team can review your policy with you, supply a detailed inspection report, and meet with the adjuster to make sure all storm-related items are included. Keep in mind that insurance does not pay for pre-existing wear, improper installation, or code upgrades unless you have specific endorsements.
How long does a typical roof inspection take and do I need to be home?
For an average single-family home, a full storm-damage inspection takes about 45–90 minutes, depending on roof complexity and accessibility. You do not have to be present for the roof portion, but we do recommend being available at the end (or via video call) so the inspector can review photos and explain findings in real time. If interior attic access is required, we will coordinate a convenient time to enter the home.
What happens if storm damage is found during the inspection?
You will receive a digital inspection report within 24 hours, including annotated photos, a repair or replacement recommendation, and an itemized cost estimate. If you plan to file an insurance claim, we can help start the paperwork and schedule a meeting with your adjuster on site. Once approved, we coordinate material ordering, obtain Pigeon Forge permits if needed, and place your project on the production calendar—often within one to two weeks, weather permitting.