- HEP Roofing
- Factory-certified Crews

Factory-certified Crews
Factory-certified Crews | Roofing Done Right | Roofing | Philadelphia
From Center City rowhouses to Main Line estates, Philadelphians count on HEP’s factory-certified crews for precise installations that stand up to the region’s wind, rain, and temperature swings. We arrive on schedule, protect your landscaping, and use manufacturer-approved techniques that lock every shingle tight. The result isn’t just a new roof—it’s peace of mind backed by extended warranties and a team that treats your home like its own.
That commitment is why homeowners searching for roofing done right turn to HEP. We combine Philadelphia-strong work ethic with cutting-edge materials, drone inspections, and transparent communication, so you always know what’s happening overhead. When the last nail is driven and the site is spotless, you’re left with a roof built to perform, a property that looks better than ever, and a partner you can trust for decades.
FAQs
What does it mean that your crews are “factory-certified”?
Factory certification is a formal approval from leading roofing manufacturers that our installers have completed their hands-on training, passed workmanship exams, and met strict quality and safety benchmarks. The manufacturers audit our projects, verify that we use their approved installation methods, and require us to maintain insurance, licensing, and ongoing education. In short, factory-certified crews install the roof exactly the way the product was engineered to perform, giving you a system the manufacturer is willing to stand behind.
Why is factory certification important for a roof in Philadelphia?
Philadelphia’s climate subjects roofs to wide temperature swings, lake-effect snow, coastal storms, and frequent freeze-thaw cycles that can quickly expose an improperly installed system. Factory certification ensures that every flashing, fastener, and ventilation component is installed to spec, dramatically reducing the risk of wind uplift, ice dams, and premature shingle failure. It also guarantees that your roof meets both Pennsylvania state code and the City of Philadelphia’s additional requirements for fire rating, energy efficiency, and storm-water management.
Which roofing manufacturers have certified your company?
We hold the following elite credentials: • GAF Master Elite® Contractor (top 2% nationwide) • CertainTeed SELECT ShingleMaster™ • Owens Corning Preferred Contractor® • Mule-Hide Certified Low-Slope Applicator • Firestone Licensed TPO & EPDM Installer These certifications cover steep-slope asphalt shingles, standing-seam metal, and commercial flat-roof membranes, enabling us to match the best system to your building type and budget.
Do factory-certified installations come with better warranties?
Yes. Because the manufacturer has verified our workmanship, they extend enhanced, non-prorated warranties that an uncertified roofer cannot offer. Residential shingle roofs qualify for 50-year material coverage and 25-year workmanship coverage backed directly by the manufacturer. Commercial flat roofs receive 20- to 30-year NDL (No Dollar Limit) labor and material warranties. These warranties remain in force even if you sell the property or if our company were ever to close, giving you true long-term protection.
Will hiring a factory-certified crew increase my project cost or timeline?
Contrary to popular belief, certified installation rarely adds more than 3–5 % to the overall price, and many times costs the same because manufacturers provide us bulk-buy discounts on materials. Labor doesn’t take longer; our crews’ training and specialized tools often shorten the installation by a full day. A typical Philadelphia row-home reroof takes 1–2 days, while a larger suburban single-family home averages 2–3 days—weather and deck condition permitting.
How do factory-certified crews ensure code compliance and permits in Philadelphia?
Our project managers pull all required permits through Licenses & Inspections (L&I) before work begins and schedule any mandatory on-site inspections. Crews follow manufacturer installation manuals that already exceed local code for underlayment, ventilation, and attachment. We install ice-and-water shield a minimum of 24 inches beyond the warm-wall per Section R905 of the 2018 Philadelphia Residential Code, use Class A fire-rated assemblies, and document every stage with photos submitted to both the manufacturer and L&I. This paperwork often streamlines your final inspection and helps with insurance claims down the road.