Digital Inspection
Digital Inspection | Storm Damage Restoration | Roofing | Palmer
When Palmer’s skies turn dark and the winds howl across the Mat-Su Valley, you don’t have to wonder what’s happening to your roof—you can know. HEP’s digital inspection roofing combines high-resolution drone imagery with expert analysis to give you a crystal-clear view of hail dents, missing shingles, and hidden leaks without anyone ever stepping on a ladder. In just a few clicks you receive an interactive report, complete with photos, measurements, and repair recommendations, so you can make confident decisions before the next storm rolls in.
Armed with that data, our crew moves fast on storm damage restoration, coordinating with your insurance adjuster, securing materials, and protecting your home from further harm. From emergency tarping to full-scale replacement, every step is documented and shared online, allowing you to track progress in real time—whether you’re at work in Wasilla or fishing the Knik River. With HEP, recovering from Alaska ’s wild weather feels less like a hassle and more like hitting the refresh button on your home.
FAQs
What is a digital roof inspection and how does it differ from a traditional inspection?
A digital roof inspection uses high-resolution drone imagery and specialized software to capture exact measurements, photos, and 3-D models of your roof. Unlike traditional inspections that rely on a technician climbing onto the roof, a digital inspection is faster, safer, and delivers precise data that can be shared instantly with you and your insurance company.
Why is a digital inspection valuable after a storm in Palmer?
Storms in Palmer often bring high winds, hail, and heavy snow that can cause hidden roof damage. A digital inspection pinpoints even small issues—cracked shingles, lifted flashing, punctures—before they lead to leaks or structural problems. The detailed visual record also provides the proof insurers need to validate a storm-damage claim.
How long does the digital inspection process take, and when will I receive the report?
Most residential roofs in Palmer can be scanned in 30–45 minutes. Our software processes the imagery on-site, and we typically deliver a full report—including annotated photos, measurements, and repair recommendations—within 24 hours of the inspection.
Will the digital inspection help with my insurance claim for storm damage?
Yes. The high-resolution photos and measurement data meet or exceed insurer documentation requirements. We can submit the report directly to your adjuster, highlight code-required repairs, and provide supplemental evidence if the claim is disputed—streamlining approvals and reducing out-of-pocket expenses for you.
Do I need to be home during the inspection, and is it safe for my property?
You don’t have to be present, but we’re happy to walk you through the process if you are. Our FAA-certified drone pilots follow strict safety protocols, keeping clear of people, pets, landscaping, and power lines. Because no one climbs the roof, there is zero risk of tile breakage or accidental damage during the inspection.
What happens after the inspection if storm damage is found?
We review the report with you, prioritize urgent issues, and provide a detailed, itemized estimate for repairs or full restoration. If you proceed, our Palmer-based storm-damage crew schedules repairs within days, coordinates any required permits, and performs a final digital scan to verify the workmanship—giving you documented proof that your roof is restored to pre-storm condition or better.