- HEP Roofing
- Storm-damage Repairs

Storm-damage Repairs
Storm-damage Repairs | Siding Solutions | Roofing | Palmer
When Palmer’s fierce hail or ripping chinooks leave shingles scattered and panels buckled, HEP moves in fast with certified crews and hometown pride. We inspect every ridge and run, document the damage for your insurer, and then roll out industry-leading materials that defy the next storm. From emergency tarping to full-roof replacements, our craftsmanship keeps your family dry, your property value intact, and your peace of mind restored.
Alongside our precision roofing, we offer expert siding solutions that blend curb-appeal with storm-tough resilience. Choose from fiber cement, insulated vinyl, or metal profiles—all installed with exacting attention to flashing, fasteners, and weatherproof seals. Ready to rebuild stronger than before? One call to HEP, and Palmer’s skies can rage while your home stands secure.
FAQs
What kinds of storm damage can you repair on roofs and siding in Palmer?
Our crews handle every common form of storm-related damage seen in the Palmer area, including wind-torn or missing shingles, hail dents and granule loss, ice-dam water intrusion, heavy-snow structural stress, and impact damage from falling branches or debris. On siding, we repair cracks, holes, warping, loosened panels, and moisture infiltration caused by driving rain or flying debris. Whether the damage affects asphalt shingles, metal panels, vinyl, fiber-cement, or cedar siding, we have the tools and certified technicians to restore the system to pre-storm condition.
How can I tell if my roof or siding was actually damaged after a storm?
Visible clues include curled or missing shingles, dark spots where shingle granules have washed away, dents or pockmarks from hail, water stains on interior ceilings or walls, warped or rattling siding panels, and sudden spikes in energy bills (often from hidden air leaks). Because many issues are subtle or hidden from ground level, we recommend scheduling a free, no-obligation inspection. Our trained inspectors use drones, moisture meters, and high-resolution photography to document problems you might not see from your driveway.
What does the storm-damage repair process look like and how long will it take?
1) Emergency response: If water is entering the home, we tarp or board-up within hours. 2) Detailed inspection & documentation: Photos, measurements, and a written assessment you can share with your insurer. 3) Estimate & scope of work: You receive a transparent, itemized quote. 4) Insurance coordination: We meet the adjuster on-site, explain findings, and provide any paperwork required. 5) Repairs or replacement: Once materials arrive and weather allows, most minor roof or siding repairs are completed in 1–3 days. Full roof replacements generally take 1–2 days; extensive siding projects may take up to a week. 6) Final walkthrough & warranty: We review the work, remove debris, and issue written workmanship and manufacturer warranties.
Will you help with my insurance claim for storm damage?
Yes. We specialize in insurance restoration and act as your advocate throughout the claim process. Our team supplies detailed photo evidence, measurements, and a line-item estimate formatted for carrier software (Xactimate). We meet the adjuster on-site to ensure all legitimate damage is noted and answer technical questions for you. While final coverage decisions rest with your insurer, our documentation and expertise often speed approval and maximize the settlement.
Can you match my existing roofing shingles or siding color when you make repairs?
In most cases, yes. We maintain partnerships with the major shingle and siding manufacturers that distribute to Alaska and can source the same brand, profile, and color used on your home. If an exact match is no longer manufactured, we present the closest available options and can blend repairs in a less-visible area or discuss partial replacement to maintain curb appeal. Sample boards are provided so you can see the color in natural Palmer light before approving the order.
How quickly can you respond to emergency storm damage in Palmer?
We offer 24/7 emergency service. For calls within Palmer and the surrounding Mat-Su Valley, a crew can typically be on-site in under two hours—even during heavy snow or wind events— to install tarps, remove loose debris, and secure the property. Permanent repairs are then scheduled as soon as materials, weather, and insurance approvals allow—often within 24–48 hours for small repairs and within a few days for larger projects.