- HEP Roofing
- Precision Craftsmanship

Precision Craftsmanship
Precision Craftsmanship | Siding Solutions | Roofing | Palmer
Whether your Palmer home needs a flawless new roof or eye-catching exterior updates, HEP’s team brings precision craftsmanship to every shingle and panel. Our certified installers understand the Valley’s tough wind, snow, and freeze-thaw cycles, using premium materials and laser-accurate workmanship to seal out the weather while elevating curb appeal. From structural repairs to color-matched replacements, we treat each project like a custom build—on schedule, on budget, and backed by Alaska-proven warranties.
Homeowners choose us for transparent communication, tidy worksites, and creative design help that turns rough sketches into lasting beauty. Explore our full menu of roofing and siding solutions, then let us tailor a plan that protects your investment and showcases your style for decades to come. Call today and discover why neighbors across Palmer trust HEP to raise the bar—one roof, one wall, one happy client at a time.
FAQs
What types of roofing materials do you install in Palmer?
We specialize in a full range of roofing systems suited to New England’s climate, including architectural asphalt shingles, standing-seam and corrugated metal roofs, cedar shakes, and EPDM or TPO membranes for low-slope sections. All products come from trusted manufacturers such as GAF, Owens Corning, CertainTeed, and Englert, ensuring high wind resistance, superior weather sealing, and long-term color retention. Our team will explain the pros, cons, life expectancy, and price point of each option so you can choose the best fit for your home and budget.
How do I know whether my roof or siding needs repair or full replacement?
Key roof warning signs include curled, cracked, or missing shingles, granule loss in gutters, water stains on ceilings, and ice-dam leaks in winter. For siding, look for fading, warping, loose panels, mold growth, or rising utility bills caused by lost insulation value. During our free on-site inspection we check structural decking, flashing, moisture levels, and the integrity of house-wrap. If only isolated areas are damaged, targeted repairs may be sufficient; however, widespread deterioration, repeated leaks, or materials nearing the end of their service life usually justify full replacement to avoid higher long-term costs.
What is the typical project workflow for roofing and siding jobs?
1. Consultation – We visit your property, measure, photograph problem areas, and discuss aesthetic goals. 2. Detailed Estimate – You receive a written proposal outlining materials, labor, timelines, and warranty coverage. 3. Material Selection & Scheduling – We help you choose colors and profiles, order products, and pull any required Palmer permits. 4. Site Preparation – Protective tarps, landscaping shields, and a dedicated dumpster are set up. 5. Removal & Installation – Old roofing or siding is stripped; decking and sheathing are repaired; new underlayment, flashings, shingles, or panels are installed to manufacturer specs. 6. Daily Clean-Up – Magnets pick up nails; debris is removed each evening. 7. Final Inspection & Walk-Through – We review workmanship with you and provide warranty documents before final payment is due.
Are you licensed, insured, and familiar with local building codes?
Absolutely. We hold a Massachusetts Construction Supervisor License and Home Improvement Contractor (HIC) registration, maintain $2 million in general liability coverage, and carry full workers’ compensation for every crew member. Our project manager works closely with the Palmer Building Department to secure permits, schedule inspections, and ensure compliance with current snow-load and 110 mph wind-rating requirements. Copies of all certificates are provided with your estimate for complete peace of mind.
How does Palmer’s climate influence roofing and siding decisions?
Palmer experiences hot summers, heavy snowfall, and wide freeze-thaw cycles. Roofs must shed snow, resist ice dams, and handle rapid temperature swings. We recommend Class 4 impact-rated shingles or 26-gauge metal with high-temperature ice & water shield in valleys and along eaves. For siding, insulated vinyl or fiber-cement boards perform well against moisture and wind-driven rain, while breathable house-wrap prevents trapped condensation. Proper attic ventilation and ridge vents are also critical to avoid ice buildup and premature shingle aging.
What warranties and maintenance services do you offer?
All roofing and siding installations include manufacturer warranties ranging from 10 to 50 years, depending on product line, plus our own 5-year workmanship guarantee that covers labor and installation-related leaks. We also provide optional annual maintenance plans: spring and fall roof inspections, gutter cleaning, minor caulking, and fastener checks at a discounted rate. If a storm ever damages your home, our emergency response team can tarp and secure your roof or siding within 24 hours to prevent further loss while insurance claims are processed.