- HEP Roofing
- Certified Installers

Certified Installers
Certified Installers | Siding Solutions | Roofing | Palmer
When Palmer’s wild weather rolls in, you want a roof and exterior that stand firm—and that’s exactly what HEP’s team of certified installers delivers. With decades of combined experience, we pair premium shingles, metal panels, and advanced vinyl with meticulous craftsmanship, sealing out the elements while boosting curb appeal. Our commitment to transparent quotes, tidy worksites, and on-time completion means you can enjoy a stress-free upgrade and the peace of mind that every nail, seam, and flashing is installed to manufacturer specifications.
From full tear-offs and roof replacements to color-matched siding solutions and energy-efficient insulation wraps, we tailor every project to your home’s unique character. Whether you’re chasing a modern refresh or restoring historic charm, HEP’s local experts bring the skills—and the genuine Palmer hospitality—to make it happen. Ready to protect and beautify your biggest investment? Reach out today for a free inspection and discover why neighbors trust HEP to keep their homes looking sharp year-round.
FAQs
What certifications do your roofing and siding installers hold?
All of our crews are factory-trained and certified by leading manufacturers, including GAF Master Elite for roofing and James Hardie Preferred Contractor for fiber-cement siding. In addition, every installer carries an OSHA 10 safety card and our company is an EPA Lead-Safe Certified Firm. These credentials ensure your project is completed to the highest industry standards and keeps the full manufacturer warranty in force.
Which roofing and siding materials perform best in Palmer’s climate?
Palmer’s freeze-thaw cycles, high winds, and heavy snow loads require durable products. For roofing we recommend Class 4 impact-rated architectural shingles, standing-seam metal panels with Kynar 500® finish, or high-density synthetic slate—all of which shed snow and resist ice damming. For siding, insulated vinyl, fiber-cement (James Hardie HZ5® series), or engineered wood (LP® SmartSide®) offer superior moisture resistance and stable color in sub-zero temperatures. We work with you to match performance needs, aesthetics, and budget.
How long does a typical roof or siding replacement take?
Most single-family roof replacements in Palmer take 1–3 days, depending on roof size, pitch, and weather. A full siding replacement averages 4–7 days. We start with a detailed pre-job inspection, schedule material deliveries in advance, and use larger crews when storms are forecast so your home is never exposed to the elements. You’ll receive a daily progress update from our project manager and a final walk-through before we consider the job complete.
What warranties do you provide on workmanship and materials?
Because we are certified by the manufacturers, you get their longest available coverage: up to 50-year non-prorated roofing warranties from GAF or Owens Corning and 30-year fade-resistant warranties on James Hardie siding. On top of that, we include a 10-year transferable workmanship warranty that protects against installation-related leaks, blow-offs, or siding detachment. Warranty certificates are registered in your name and transferable to a new homeowner, adding resale value.
Can you assist with insurance claims for hail or wind damage?
Yes. Our Haag-Certified Inspectors document storm damage with photos, drone imagery, and moisture scans. We meet your adjuster onsite, explain local code requirements, and supply Xactimate® estimates to ensure all covered items—underlayment, ice-shield, flashing, ventilation, and siding accessories—are included. More than 85 percent of Palmer homeowners who engage us see their claims approved at the proper replacement cost value.
What maintenance is required after my new roof or siding is installed?
Minimal upkeep will maximize service life. We recommend: (1) a professional roof inspection each spring and fall to clear debris from valleys and gutters; (2) keeping tree limbs trimmed 6 feet away to prevent abrasion; (3) rinsing siding annually with a garden hose and soft brush—avoid pressure-washing fiber-cement; (4) checking attic ventilation and insulation to reduce ice dams; and (5) reporting any storm impacts immediately so small issues don’t become costly repairs. Ask about our affordable annual maintenance plan for worry-free coverage.