- HEP Roofing
- Factory-certified Roofers

Factory-certified Roofers
Factory-certified Roofers | Roofing | Ooltewah
Homeowners and businesses across Ooltewah turn to HEP’s factory-certified roofers for craftsmanship that lasts and service that feels local. Because our team trains directly with leading shingle and metal manufacturers, every install meets strict specifications and qualifies for enhanced warranty protection—giving you peace of mind long after the final nail is driven.
Whether you need an emergency patch after a sudden storm or a total roofing upgrade that boosts curb appeal and energy efficiency, HEP makes the process refreshingly simple. Enjoy a free, no-obligation inspection, clear up-front pricing, and a crew that treats your property with respect from setup to thorough clean-up.
FAQs
What does it mean to be a factory-certified roofer in Ooltewah?
Factory certification is a designation granted by leading shingle manufacturers—such as GAF, CertainTeed, and Owens Corning—to contractors who meet strict standards for installation quality, ongoing training, insurance, and local reputation. Hiring a factory-certified roofer in Ooltewah ensures your roof is installed to the manufacturer’s specifications, which protects material warranties and delivers a longer-lasting roof.
How does factory certification benefit me compared with hiring a non-certified roofer?
Certified contractors can offer enhanced manufacturer warranties (often 25- to 50-year non-prorated coverage) that non-certified roofers cannot. They use approved installation methods and factory-authorized materials, which reduces the risk of leaks, premature shingle failure, and costly repairs. In addition, if a workmanship issue arises, the manufacturer may step in to resolve it—extra peace of mind you won’t get from an uncertified installer.
Are your roofers licensed and insured to work in Ooltewah and Hamilton County?
Yes. Our team holds a Tennessee contractor license, carries $1 million in general liability insurance, and maintains workers’ compensation coverage for every crew member. We also meet all municipal permitting requirements in Ooltewah and follow OSHA safety standards on every job site.
What roofing materials do you install as factory-certified professionals?
We specialize in asphalt shingles, standing-seam metal panels, and synthetic slate/shake systems that are produced by manufacturers we’re certified with—primarily GAF, Owens Corning, and CertainTeed. Each product line offers a range of colors, energy-efficient options, and wind ratings up to 130 mph to suit Ooltewah’s climate and HOA guidelines.
How long does a typical roof replacement take in Ooltewah?
Most single-family homes can be completed in one to two days, depending on roof size, pitch, and weather conditions. We begin by pulling the necessary Hamilton County permits, schedule material delivery, protect landscaping with tarps and plywood, perform a full tear-off, install new underlayment, flashings, ventilation, and shingles/metal panels, and finish with a magnetic nail sweep and final inspection with you present.
Can you help with insurance claims for storm damage?
Absolutely. As factory-certified roofers, we’re trained in storm-damage assessment. We document wind or hail impacts with photos, provide a detailed inspection report, and meet with your adjuster on site. Once the claim is approved, we perform repairs or a full replacement using manufacturer-approved methods so your new roof remains fully warrantied.