Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Ooltewah
When high winds, pounding hail, and driving rain sweep through Ooltewah, HEP’s certified roofing team is ready to turn fear into relief. We move in quickly after the skies clear—inspecting every shingle, documenting damage for your insurer, and sealing up vulnerable areas the very same day so your home stays protected against the next sudden downpour.
Then comes the true storm damage restoration: precision repairs using top-tier materials, infrared moisture scans that catch hidden leaks, and meticulous cleanup that leaves no nail behind. A dedicated project manager keeps you informed, coordinates with adjusters, and makes sure timelines stay on track. Trust your roof to local craftsmen who live and work right here in Ooltewah—call HEP today and let our neighbors-helping-neighbors approach put your mind at ease.
FAQs
How quickly can your certified roofing team respond to storm damage in Ooltewah?
We maintain a 24/7 emergency dispatch line for Ooltewah and the surrounding communities. In most cases, a project manager can be on-site within 2–4 hours of your call to perform a safety check and install temporary protection. A full, photo-documented inspection is typically completed within 24 hours, allowing us to give you a written repair plan and cost estimate the same day.
Are your technicians properly certified and insured to handle storm damage restoration?
Yes. Every crew member is OSHA-trained and carries manufacturer-specific certifications such as GAF Master Elite® and CertainTeed ShingleMaster™. Our inspectors hold HAAG Residential & Commercial Roof Inspector credentials for accurate storm assessments. We are fully licensed in Tennessee, maintain $2 million in general liability coverage, and provide workers’ compensation for all field personnel, so you are 100 % protected throughout the project.
What warning signs should I look for after a hail or windstorm?
After severe weather, check for missing or lifted shingles, dented metal flashing, bruised or bare shingle granules on the ground, cracked or warped decking in the attic, water stains on ceilings, and gutter sections pulled away from the fascia. If you notice any of these issues—or if surrounding homes have visible damage—schedule a professional inspection immediately to prevent leaks from worsening.
Can you help me navigate my insurance claim for storm damage?
Absolutely. We walk you through each step: documenting damage with high-resolution photos and drone imagery, generating an Xactimate® estimate that matches insurer formats, and meeting your adjuster on site. Our in-house claim specialists handle supplementary paperwork and code-upgrade requests, so you receive the full benefits owed under your policy with minimal hassle.
Do you offer emergency tarping or temporary dry-in services?
Yes. Our crews carry industrial-grade tarps, synthetic underlayment, and shrink-wrap systems on every service truck. We can secure damaged areas the same day to stop water intrusion, often within hours of the initial call. The cost of temporary protection is credited toward the final repair or replacement if you choose us to complete the restoration.
What roofing materials and systems can you restore or replace after storm damage?
Our team is trained and equipped to work on asphalt shingles, architectural and designer shingles, standing-seam and exposed-fastener metal roofs, cedar shake, synthetic slate, and low-slope membranes such as TPO, EPDM, and modified bitumen. We use manufacturer-approved components and follow local Ooltewah building codes, offering workmanship warranties of up to 25 years depending on the system you select.