Transparent Quotes
Transparent Quotes | Roofing Done Right | Roofing | Ooltewah
When Ooltewah homeowners call HEP, theyâre looking for more than shingles and nailsâthey want confidence. From the first inspection to the final cleanup, our team spells out every material, timeline, and cost so you never have to wonder whatâs next. The result is roofing done right, backed by clear communication and a crew that treats your property like their own.
Our transparent quotes mean no hidden fees and no last-minute surprises, just an honest price for craftsmanship that stands up to Tennessee weather. Whether you need a small repair or a full replacement, HEP delivers durable roofs, on-time service, and friendly experts who keep you informed at every step. Get the roof you deserve without the stress, and discover why your neighbors trust HEP for jobs done right the first time.
FAQs
How does your transparent quote process work for roofing projects in Ooltewah?
As soon as you request an estimate, one of our licensed inspectors visits your property to perform a free, no-obligation roof assessment. We take photos of any damage, measure the roof with aerial or on-site tools, and document ventilation, decking, and flashing needs. Within 24â48 hours you receive an itemized digital quote that lists material options, labor, permits, disposal, and taxes line by lineâno hidden fees. You can review the quote online, accept it electronically, or request revisions. The price you approve is the price you pay, guaranteed.
What roofing materials do you offer and which is best for homes in the Ooltewah climate?
We install architectural asphalt shingles, designer shingles, standing-seam metal, and synthetic slate. Architectural asphalt is the most popular and cost-effective, with a 25â30-year life expectancy. Metal roofing offers superior longevity (40â70 years) and reflects heat, which is helpful in Ooltewahâs hot, humid summers. Synthetic slate provides a high-end look without the weight of real slate and withstands hail better than most materials. During the quote consultation we discuss your budget, aesthetic goals, HOA requirements, and storm-resistance needs to help you choose the best material.
How long will my roofing project take from start to finish?
Most single-family residential re-roofs in Ooltewah are completed in one to two days once materials are delivered. Larger or more complex roofs (multiple valleys, steep pitches, or extensive decking repairs) can take three to four days. Permitting with Hamilton County typically adds two to three business days ahead of the start date. We schedule your installation around the weather and keep you updated with daily texts or emails so there are no surprises.
What warranties do you provide on workmanship and materials?
Every roof we install comes with two layers of protection: (1) a manufacturerâs material warrantyâusually 25â50 years depending on the productâand (2) our 10-year workmanship warranty covering installation-related leaks, flashing issues, or nail pops. Both warranties are transferable to a new homeowner once during the coverage period, which can add resale value to your property.
How do you ensure roofing is âdone rightâ and meets local building codes?
Our crews follow the latest International Residential Code (IRC) requirements adopted by Hamilton County. We pull all necessary permits, schedule required inspections, and use only manufacturer-certified installers. Ice-and-water shield is applied in valleys and around penetrations, synthetic underlayment is installed over the entire deck, and we use six nails per shingle to exceed minimum wind-lift standards. A dedicated project manager is on-site to monitor progress, conduct a final 25-point quality checklist, and perform a magnetic cleanup of nails and debris.
Can you help with insurance claims for storm or hail damage in Ooltewah?
Yes. If your roof has storm or hail damage, we provide a complimentary inspection and detailed photo report that you can submit to your insurer. At your request, our claim specialists meet with the adjuster to ensure all damage is documented correctly. Once the claim is approved, we review the insurance scope of work with you, explain any depreciation or deductible amounts, and negotiate supplements if code upgrades are needed. Our transparent quote matches the insurerâs line items, so you always know exactly what is covered and whatâif anythingâyou are responsible for paying out of pocket.