Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Ooltewah
Ooltewah homeowners deserve total peace of mind, and that’s exactly what HEP delivers with our industry-leading roofing warranties. From premium shingles to impeccable workmanship, every component of your new roof is protected long after the last nail is driven. We back our crews with extended labor coverage, non-prorated material guarantees, and hassle-free transferability that adds resale value to your home—proof that we stand behind every square foot we install.
Choosing HEP means choosing roofing done right. Our certified installers follow strict manufacturer guidelines, and our local team is always a call away for inspections, storm-damage checks, or warranty support. When you see the HEP sign in your yard, you know your roof is built to last, your investment is secure, and your family is sheltered beneath the strongest promise in Ooltewah.
FAQs
What makes your roofing warranties “industry-leading” for Ooltewah homeowners?
Our warranties combine lifetime material protection from top manufacturers (GAF, CertainTeed) with our own 25-year workmanship guarantee—double the coverage offered by most local contractors. Because we are factory-certified, claims are handled directly by the manufacturer, giving you nationwide backing plus a local team that stands behind every shingle we install.
How long does the warranty last and what does it cover?
Material defects are covered for the lifetime of the roof (defined as 50 years of non-prorated protection, then prorated for the remainder of useful life). Our workmanship warranty covers labor, tear-off, and disposal for 25 years. Wind damage up to 130 mph, algae staining for 10–15 years, and manufacturer-approved accessories are also included.
Is the warranty transferable if I sell my home in Ooltewah?
Yes. You can transfer both the manufacturer and workmanship portions once within the first 10 years at no cost. The new owner simply completes a short form and provides proof of purchase. This transferability adds resale value and peace of mind for prospective buyers looking at homes in the Chattanooga–Ooltewah market.
What maintenance do I need to perform to keep the warranty valid?
Keep gutters clear, trim overhanging branches, and schedule an annual inspection (free for our customers). Do not pressure-wash shingles or install rooftop equipment without consulting us. Document any storm events with photos. Following these simple steps ensures full compliance with manufacturer guidelines and prevents accidental voiding of coverage.
How do I file a warranty claim, and how fast is the turnaround?
Call our 24/7 warranty line or submit a claim form on our website. A technician will inspect your roof within 48 hours, document findings, and file paperwork with the manufacturer on your behalf. Most claims are approved within 7–10 business days, and repairs are typically completed the same week.
Do Ooltewah’s severe weather conditions affect my warranty coverage?
No. Our roofing systems are rated for 130 mph winds and UL-Class 4 impact resistance, meeting or exceeding Ooltewah’s building codes. Damage from hail, high winds, and heavy rain is covered as long as the events fall within the specified limits. We also offer optional storm-damage extensions for additional peace of mind.