Certified Roofing Team
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Certified Roofing Team | Roof Repair | Roofing | Ooltewah
When high winds, hail, or simply the passage of time put your Ooltewah roof to the test, HEP’s certified roofing team is ready to respond. Neighbors know us for prompt scheduling, clear communication, and craftsmanship backed by industry-leading warranties. Every technician on our crew is licensed, insured, and trained to spot hidden leaks before they spread—protecting the investment you’ve made in your home from the rafters all the way down to the foundation.
From precision shingle matching to full-scale roof repair and storm-damage restoration, we treat each project as if it were our own. You’ll receive a detailed photo report, honest recommendations, and upfront pricing with no surprises. It’s the straightforward, hometown service Ooltewah families deserve—delivered by professionals who believe that a solid roof means peace of mind for years to come.
FAQs
What types of roof repairs do you handle for homeowners in Ooltewah?
Our certified roofing team can take care of every common and complex repair, including shingle or metal-panel replacement, leak detection and sealing, chimney and wall flashing repairs, ridge-vent and soffit fixes, skylight resealing, and gutter or downspout realignment. Because Ooltewah’s spring storms and hot summers place unique stress on roofs, we tailor each repair to local weather conditions and building codes.
How fast can you respond if I have an emergency roof leak?
We maintain a 24/7 emergency line for Ooltewah residents. In most cases, a repair crew is on-site within two to four hours of your call—often faster during normal business hours. Our trucks carry tarps, decking, shingles, sealants, and temporary drying equipment so we can stop active water intrusion immediately and schedule a permanent fix at your convenience.
Are you licensed, insured, and certified to work on my roof?
Yes. We hold a Tennessee Home Improvement Contractor license, maintain $2 million in general liability coverage, and carry full workers’ compensation for every employee who steps on your roof. Our company is also GAF Master Elite and CertainTeed SELECT ShingleMaster certified, which means we meet strict training, safety, and quality benchmarks and can offer enhanced manufacturer warranties on repairs that involve system components.
How do you decide whether my roof needs repair or full replacement?
One of our project managers will perform a free 20-point inspection that includes attic moisture checks, infrared leak detection, shingle or panel life-span analysis, and structural assessments. If 25 percent or less of the roof is damaged and the remaining materials still have service life, we recommend a targeted repair. When damage is widespread or the roof is nearing the end of its rated life, we explain replacement options and provide clear, side-by-side cost comparisons so you can make an informed decision.
What roofing materials can you repair, and do repairs match the existing look?
We have factory-trained crews for asphalt shingles, standing-seam and exposed-fastener metal, cedar shake, synthetic slate, and low-slope membranes such as TPO and EPDM. We source color-matched shingles and metal panels from local distributors, so repaired sections blend seamlessly with your current roof. If the original material has been discontinued, we present the closest aesthetic and performance alternative and show you samples before work begins.
Can you help me file an insurance claim for storm-related roof damage?
Absolutely. We document all storm damage with photos, written assessments, and itemized repair estimates that comply with Xactimate—insurance carriers’ preferred estimating software. At your request, we meet the adjuster on-site to make sure nothing is overlooked and handle any supplemental paperwork. Our goal is to maximize your coverage benefits and minimize your out-of-pocket expense.