- HEP Roofing
- Insurance-ready Damage Assessment

Insurance-ready Damage Assessment
Insurance-ready Damage Assessment | Roof Inspections | Roofing | Ooltewah
When a Tennessee storm sweeps through Ooltewah, you need more than a casual glance at the shingles—you need HEP’s insurance-ready damage assessment. Our certified roofing specialists deliver meticulous roof inspections that combine drone imaging, infrared moisture detection, and hands-on evaluation, documenting every scuff, bruise, and missing tab. Within hours, you receive a clear, photo-rich report that satisfies even the toughest insurance adjuster, so you can move from uncertainty to action without delay.
From the moment you call, HEP handles the heavy lifting: we meet onsite with your adjuster, translate policy jargon into plain English, and outline repair options that protect both your home and your budget. Because we’re local to Ooltewah, we understand the region’s weather patterns and building codes, allowing us to anticipate insurer questions and shorten claim timelines. Trust HEP to turn a stressful event into a smooth, confidence-building experience—one expertly documented inspection at a time.
FAQs
What is an “insurance-ready” damage-assessment roof inspection?
An insurance-ready inspection is a comprehensive, photo-documented evaluation of your roof that meets the evidence and reporting standards most carriers require. Our certified inspector checks shingles, flashing, vents, gutters, decking, and attic space for wind, hail, and impact damage, then compiles a written report with marked photos, measurements, and repair estimates formatted for easy submission with your claim.
Why should I schedule a professional roof inspection before filing an insurance claim?
Filing prematurely or without proper documentation can lead to claim denial or lower payouts. A professional inspection verifies whether damage truly exceeds your deductible, identifies code-related items the adjuster may miss, and delivers a report that speaks the adjuster’s language, improving your chances of a fair settlement and reducing back-and-forth paperwork.
What storm-related signs mean I should call for an inspection in Ooltewah?
After high winds, hail, or heavy rain, look for loose or missing shingles, dented gutters or downspouts, granules collecting in gutters, ceiling stains, sagging drywall, or daylight visible in the attic. Even if the roof looks fine from the ground, hidden bruising to shingles or lifted flashing can let water in later, so it’s wise to book an inspection anytime Ooltewah experiences hail over 1" or winds above 50 mph.
How quickly can you inspect my roof and deliver the insurance report?
For Ooltewah homeowners we offer next-business-day inspections in most cases and 24-hour emergency slots after major storms. The digital inspection packet—including photos, written findings, and Xactimate-formatted estimate—arrives in your inbox within 48 hours of the site visit, so you can file promptly and stay within your policy’s notice window.
Will you meet with my insurance adjuster or handle supplements?
Yes. At no additional charge we can meet the adjuster on-site to point out damage, explain local code requirements, and supply our measurements. If the carrier’s scope misses items required by building code or manufacturer specs, we prepare supplemental documentation and negotiate directly with the adjuster to secure proper coverage for a code-compliant repair or replacement.
How much does an insurance-ready roof inspection cost in Ooltewah, and is it refundable?
A stand-alone inspection with full report is $149 for homes up to 4,000 sq ft and $199 for larger or steep-slope roofs. If you hire our team for the approved repair or replacement, we credit 100 % of the inspection fee toward the job, so in most cases the assessment ends up costing you nothing out-of-pocket.