Ice-dam Leaks
Ice-dam Leaks | Storm Damage Restoration | Roofing | Oneida
When winter squalls or summer thunderstorms roll through Oneida, ice dams and roof leaks can appear overnight, threatening the comfort and safety of your home. HEP’s seasoned crew responds fast, clearing heavy ice buildup, tracing hidden moisture paths, and repairing shingles, flashing, and underlayment before bigger problems set in. From the first inspection to the final shingle, we use advanced infrared scanning and industry-leading materials to ensure every repair stands up to Central New York’s toughest weather.
Homeowners across Oneida trust our storm damage restoration team because we treat every roof like it’s our own. We’ll navigate insurance paperwork, keep you updated with clear timelines, and leave your property cleaner than we found it. When you need reliable help after hail, high winds, or an ice-laden Nor’easter, count on HEP to bring your roof—and your peace of mind—back to peak condition.
FAQs
What causes ice-dam leaks on roofs in Oneida, and why are they so common here?
Ice dams form when snow on the upper sections of your roof melts from rising heat in the attic, then refreezes at the colder eaves. Oneida’s lake-effect snowfalls and frequent freeze-thaw cycles make this a recurring problem. The dam traps additional meltwater, which can back up under shingles and leak into the house, damaging insulation, drywall, and framing.
How can I tell if my roof has active ice-dam or storm-related leaks?
Look for water stains on ceilings, peeling paint near exterior walls, damp attic insulation, or icicles hanging from gutters longer than 2–3 feet. After a wind or hailstorm, inspect for missing shingles, dented metal components, or granules collecting in downspouts. If you notice any of these signs, arrange a professional roof inspection promptly to prevent further damage.
What steps do you take to stop an ice-dam leak and restore storm damage?
Our certified team follows a four-phase process: 1) Emergency mitigation—remove excess snow/ice, install temporary heat cables or roof-safe steam to melt the dam, and tarp exposed areas. 2) Detailed inspection—document damage with photos and moisture readings for insurance. 3) Permanent repairs—replace compromised shingles, underlayment, flashing, and any damaged decking or insulation; we also correct ventilation issues to prevent future dams. 4) Interior restoration—dry out wet materials, apply antimicrobial treatments, and repair or repaint ceilings and walls.
Will my homeowners insurance cover ice-dam or storm damage repairs?
Most Oneida homeowners policies cover sudden and accidental water intrusion from ice dams and wind- or hail-related roof damage. Coverage typically includes the cost to repair the roof and any interior damage but not the removal of ice itself. We assist with claim filing, provide detailed inspection reports, and meet with your adjuster to ensure all eligible repairs are included in the settlement.
How quickly should storm or ice-dam damage be addressed?
Immediately. Water can migrate far beyond the visible leak, fostering mold in 24-48 hours and compromising structural components within days. Acting quickly minimizes repair costs and increases the likelihood of full insurance coverage. Our Oneida response team is on-call 24/7 and can usually arrive within two hours of your call.
What preventive measures can I take to avoid future ice dams and storm damage?
1) Improve attic insulation to keep interior heat from melting rooftop snow. 2) Ensure proper ventilation—ridge and soffit vents allow cold, dry air to circulate. 3) Keep gutters clean so meltwater can drain freely. 4) Install an ice-and-water shield underlayment when reroofing. 5) Trim tree limbs near the roof to reduce wind damage. 6) Schedule annual professional roof inspections each fall to spot vulnerabilities before winter storms arrive.