- HEP Roofing
- Certified Roofing Team

Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Oneida
When sudden winds whip across Oneida and hail batters your shingles, HEP’s certified roofing team is ready to turn chaos into comfort. Our local experts arrive fast, document every dent and missing tab, and work hand-in-hand with your insurer so you don’t have to juggle paperwork while worrying about leaks. From emergency tarping to complete tear-offs and code-compliant rebuilds, we use premium Owens Corning materials and proven craftsmanship to make your roof—and your peace of mind—stronger than before the storm.
Homeowners choose us for honest assessments, clear communication, and a clean job site that looks better than we found it. Whether your roof is asphalt, metal, or specialty architectural, our commitment to top-tier storm damage restoration means you get lasting protection, transparent pricing, and a five-year workmanship warranty from a name Oneida has trusted for decades.
FAQs
How quickly can your certified team inspect my roof after a storm in Oneida?
We offer 24⁄7 emergency response and can usually have a qualified inspector on-site the same day you call, or within 24 hours at the latest. Fast inspections let us document damage before it worsens and help you start the insurance claim process right away.
Are you licensed and insured to perform storm-damage roofing work in Oneida, NY?
Yes. Our company holds a New York State Home Improvement Contractor license, carries full general liability and workers’ compensation insurance, and our crews are OSHA-trained. We are also manufacturer-certified installers for leading shingle, metal, and flat-roof systems, ensuring all repairs meet or exceed code and warranty requirements.
What signs of storm damage should I look for before calling you?
Common indicators include missing or lifted shingles, dents in metal flashing or gutters, granule piles at downspouts, water stains on ceilings or walls, damp attic insulation, and debris such as tree limbs on the roof. Even if everything looks intact from the ground, hidden hail bruising or wind uplift can compromise waterproofing, so a professional inspection is always recommended.
Will you help me file and manage my insurance claim?
Absolutely. We take detailed photos, provide a written damage report, meet with the adjuster on-site, and use industry-standard Xactimate software to create an accurate estimate. Our goal is to make sure you receive the full coverage you’re entitled to, while minimizing paperwork and stress on your end.
How long does a typical storm-damage roof repair or replacement take?
Minor repairs such as shingle replacement or flashing fixes are often completed in one day. A full tear-off and replacement of an average 2,000-sq-ft shingle roof generally takes 1–3 days, weather permitting. We schedule work quickly once materials are delivered and keep you informed of any weather-related delays.
Do you offer warranties on storm-damage repairs and new roofs?
Yes. All repair work comes with a minimum 5-year workmanship warranty, and full replacements include our 10-year labor warranty plus transferrable manufacturer material warranties of 30–50 years depending on the product selected. You’ll receive all warranty documents and a final inspection report for your records.