Certified Roofing
Certified Roofing | Storm Damage Restoration | Roofing | Oliver Springs
When fierce East Tennessee weather batters your roof, HEP’s certified roofing team is ready to bring your home back to life with expert storm damage restoration. We’re local to Oliver Springs, so we know the unique challenges our winds, hail, and heavy rains can cause—and we respond fast. From the first free inspection to emergency tarping and negotiating with your insurance carrier, our licensed professionals handle every detail, keeping you informed and stress-free along the way.
Using premium materials and backed by industry-leading warranties, we repair, reinforce, and replace roofs to stand up to the next round of storms. HEP’s courteous crews treat your property with respect, completing most projects in a day and leaving everything cleaner than they found it. When you want reliable craftsmanship and genuine hometown care, trust the team your neighbors choose time and again in Oliver Springs.
FAQs
How quickly can you respond to storm-damaged roofs in Oliver Springs?
We maintain a 24/7 emergency line and can usually have a certified crew on-site within 2–4 hours of your call, day or night. The first priority is to install temporary tarps or shrink-wrap to stop active leaks, then we schedule a full inspection and permanent repairs as soon as weather permits.
What certifications do your roofing technicians hold, and why are they important?
All lead installers are Tennessee-licensed contractors, OSHA 30-hour safety trained, and factory-certified by GAF and Owens Corning. These credentials mean our crews follow manufacturer specifications, your roof remains eligible for extended warranties, and you can trust that every repair meets state and industry standards.
Will my homeowners insurance cover storm damage roof repairs or replacement?
Most standard policies in Tennessee cover sudden and accidental wind, hail, or lightning damage. After our free inspection we provide a detailed damage report and meet with your adjuster to verify scope. You’ll typically pay only your deductible—no up-front costs to us until the claim is approved.
What signs should I look for after a severe storm to know if my roof is damaged?
Common indicators include missing or lifted shingles, granule piles in gutters, dents in metal vents, dark water spots on ceilings, and pieces of flashing in the yard. If you notice any of these—or simply heard large hail—it’s wise to schedule a professional inspection; some damage is invisible from the ground.
How do you document storm damage for an insurance claim?
We use drone photography, close-up digital photos, moisture meters, and written checklists to capture every affected area. Our estimators create an Xactimate report that matches insurance pricing, and we share all evidence with both you and the adjuster so the claim is processed quickly and accurately.
Do you offer warranties on storm damage repairs and replacements?
Yes. Repairs come with a five-year workmanship warranty, and full replacements are eligible for 25- to 50-year manufacturer material warranties plus our 10-year labor guarantee. All warranties are registered with the manufacturer and are fully transferable if you sell your home.