Lifetime Workmanship Warranty
Lifetime Workmanship Warranty | Gutter Replacements | Roofing | Oliver Springs
When storms sweep through Oliver Springs, your roof and gutters take the brunt of the beating. HEP Home Services restores your peace of mind with precision roof repairs and seamless gutter replacements backed by our exclusive Lifetime Workmanship Warranty. From the first inspection to the final shingle, our certified crews treat every home as if it were their own, using premium materials that stand up to Tennessee’s toughest weather. If a workmanship-related issue ever appears, we return promptly—no fine print, no extra cost, for as long as you own your home.
Choosing HEP means choosing neighbors who care. We arrive on time, keep the jobsite tidy, and communicate every step so you’re never left guessing. Homeowners across Oliver Springs trust us because they know their investment is protected indefinitely, whether it’s a full roof overhaul or meticulous gutter replacements. Reach out today and experience craftsmanship that lasts a lifetime.
FAQs
What does your Lifetime Workmanship Warranty cover for roofing and gutter replacements in Oliver Springs?
Our Lifetime Workmanship Warranty guarantees that all labor involved in installing your new roof or gutters is free from defects for as long as you own the home. If an issue arises due to installation errors—such as leaks, loose shingles, misaligned gutters, or improper flashing—we will repair or replace the affected areas at no cost to you.
How is a workmanship warranty different from a manufacturer’s material warranty?
A manufacturer’s warranty covers defects in the roofing or gutter materials themselves (e.g., shingle granule loss, premature corrosion). Our Lifetime Workmanship Warranty, on the other hand, covers the quality of our installation work. If something fails because of how it was installed—not because of a defect in the product—the workmanship warranty applies.
Is the Lifetime Workmanship Warranty transferable if I sell my Oliver Springs home?
Yes. The warranty is fully transferable to the first subsequent homeowner within the first 10 years after installation. To transfer, simply notify us in writing within 60 days of the home’s sale, and we will update the warranty records at no charge.
What steps should I take if I think I have a workmanship-related issue?
Contact our service department by phone or online. We’ll schedule an on-site inspection within 3–5 business days. If we determine the problem is related to workmanship, we will perform the necessary repairs within 14 days (weather permitting), and all costs—labor, materials, and disposal—are covered under the warranty.
Are there any exclusions or conditions to the Lifetime Workmanship Warranty?
The warranty does not cover damage caused by extreme weather events (e.g., tornadoes, hail larger than 1.25 inches), fire, structural movement, or homeowner alterations performed by others. Routine maintenance—such as cleaning gutters—is the homeowner’s responsibility. Failure to perform basic maintenance could void affected portions of the warranty.
Does the warranty cover both full replacements and partial repairs?
The Lifetime Workmanship Warranty applies to any roof or gutter work we fully install or replace. For partial repairs, a separate workmanship warranty of 2 years is provided on the repaired section. If you later upgrade to a full roof or gutter replacement completed by us, the lifetime coverage will begin on that date.