Workmanship Warranties
Workmanship Warranties | Roofing | Old Fort
Old Fort homes and businesses deserve roofs that stand strong through every storm and season, and that’s exactly what HEP delivers. Our workmanship warranties back every nail, shingle, and flashing we install, assuring you that your investment in quality roofing is protected by the very people who crafted it. Because we’re local, we’re never far away if you need us—just a quick call brings the same skilled crew back to your property to inspect, adjust, or repair at no extra cost for covered issues.
Choosing HEP means choosing transparent communication, meticulous cleanup, and a warranty that’s written in plain language rather than fine print. From the historic downtown cottages to the modern builds on the outskirts of Old Fort, we treat every project like it’s our own home. Enjoy the peace of mind that comes from knowing your roof isn’t just built to last—it’s backed by a team who proudly stakes its reputation on every square foot.
FAQs
What is a workmanship warranty on a new roof in Old Fort?
A workmanship warranty covers any installation-related defects or errors made by the roofing contractor. While manufacturer warranties protect you against material failures, a workmanship warranty ensures the roof was installed according to industry standards and local Old Fort building codes. If leaks, improper flashing, or other issues arise because of the contractor’s labor, the contractor will repair the problem at no cost to you during the warranty period.
How long does your workmanship warranty last?
Our standard workmanship warranty for residential roofs in Old Fort is 10 years. During this time, we will correct any installation-related problems free of charge. Extended warranties of up to 25 years are available on select roofing systems when combined with manufacturer programs and periodic inspections.
Does a workmanship warranty transfer to a new homeowner if I sell my house?
Yes. Our workmanship warranty is fully transferable once within the warranty term. If you sell your home in Old Fort, simply notify us in writing within 60 days of closing, and the remaining warranty coverage will pass to the new owner—adding value and peace of mind for prospective buyers.
What issues are not covered under a workmanship warranty?
A workmanship warranty does not cover: 1) damage from extreme weather events (hail, hurricanes, tornadoes, etc.); 2) material defects covered by a manufacturer warranty; 3) damage caused by third-party alterations or improper maintenance; 4) normal wear unrelated to installation. We’ll gladly guide you in filing manufacturer or insurance claims for these situations.
How do I file a claim if I think I have a workmanship issue?
Call our office or submit a claim form on our website. We’ll schedule a free on-site inspection in Old Fort within 48 hours. If we confirm it’s an installation issue, we’ll repair it promptly and document the fix. If it’s a material defect or storm damage, we’ll advise you on the appropriate next steps.
Do I pay extra for a workmanship warranty?
Our 10-year workmanship warranty is included in every roof installation quote—there’s no additional charge. Optional extended coverage or maintenance plans may carry a small fee, but most homeowners find the standard warranty provides ample protection for typical roofing projects in Old Fort.