- HEP Roofing
- Manufacturer-certified Installation

Manufacturer-certified Installation
Manufacturer-certified Installation | Roof Replacement | Roofing | Old Fort
When storms, age, or everyday wear start to threaten the charm of your Old Fort home, HEP is ready with manufacturer-certified installation that brings confidence back to every shingle. Our seasoned crews follow the exact specifications set by leading roofing brands, ensuring that each nail, seam, and flashing meets the highest performance standards. From the first protective tarp to the final cleanup, we treat your property with respect—so the only thing left behind is a roof built to weather Appalachian winds and summer sun alike.
Choosing HEP for your roof replacement unlocks extended manufacturer warranties, transparent timelines, and constant communication from local pros who understand Old Fort’s unique climate challenges. Schedule a free inspection today, and discover how easy it is to elevate curb appeal, energy efficiency, and peace of mind with a roof that’s certified to last.
FAQs
What does it mean for your company to be a “manufacturer-certified” roofing installer in Old Fort?
Manufacturer certification means our crews have completed factory-run training programs, met strict workmanship standards, and maintain ongoing quality audits by the shingle or metal-panel producers we represent. Because of this third-party oversight, the products we install in Old Fort are eligible for the highest tiers of material and labor warranty coverage offered by those manufacturers.
Why should I choose a manufacturer-certified contractor instead of a general roofer for my roof replacement?
Certification protects you on three levels: (1) Proven workmanship—installers must follow the factory’s exact specifications, reducing the risk of leaks or premature failure; (2) Extended warranties—you gain access to 20- to 50-year non-prorated coverage that a non-certified roofer cannot offer; (3) Better value—because certified contractors purchase directly from the manufacturer, you receive authentic, traceable materials rather than seconds or surplus stock.
How long does a full roof replacement usually take in Old Fort, and what factors can affect the schedule?
Most single-family homes in Old Fort are completed in one to three working days. Variables that can add time include decking repairs uncovered after tear-off, complex roof geometries, steep slopes that require special safety staging, and weather delays during the summer thunderstorm and winter freeze cycles common to McDowell County. We provide a detailed timeline during your pre-construction meeting and update you daily if conditions change.
Which roofing materials do you offer, and which perform best in Old Fort’s climate?
We install manufacturer-certified asphalt architectural shingles, standing-seam metal, and premium synthetic slate. Architectural shingles remain the most popular because they balance cost with a 130-mph wind rating—ideal for the occasional mountain gusts. Metal roofing reflects heat, sheds snow quickly, and can last 50+ years, making it a strong choice for cabin and farm structures. Synthetic slate offers high fire resistance and a Class 4 impact rating for hail events while weighing far less than natural stone, so it often requires no structural reinforcement.
What types of warranties come with a manufacturer-certified roof replacement?
You receive three layers of protection: (1) A limited lifetime material warranty direct from the manufacturer covering defects; (2) A workmanship warranty of up to 25 years backed by the manufacturer—if we were to retire or relocate, the factory still covers labor; (3) Optional system warranties that extend coverage to accessory items such as underlayment, ventilation, and flashing for 10–50 years, depending on the package you choose.
Can you help me navigate an insurance claim if my Old Fort roof was damaged by wind or hail?
Absolutely. Our certified inspectors perform a free storm-damage assessment, document issues with photos, and generate the scope of work using the same Xactimate software most carriers use. We then meet with your adjuster on-site to confirm damage, clarify manufacturer specifications, and ensure code-required upgrades—such as ice-and-water shield in valleys—are included. Once the claim is approved, we install your new roof to manufacturer standards and bill the insurer directly for approved line items, so you pay only your deductible.