Lifetime Workmanship Coverage
Lifetime Workmanship Coverage | Roof Replacement | Roofing | Old Fort
When storms, age, or unexpected leaks threaten your home in Old Fort, HEP steps in with confidence-boosting expertise and a lifetime workmanship coverage that makes roof replacement feel less like a hassle and more like an upgrade. Our certified crews arrive on time, respect your property, and install premium materials with precision, so every shingle is secured for decades of dependable protection. Because we back every project with a lifetime workmanship pledge, you can rest easy knowing that if our installation ever falters, we’ll make it right—no loopholes, no surprises.
From the first inspection to the final nail, you’ll experience clear communication, detailed progress updates, and the friendly service that has made HEP a trusted neighbor in Old Fort for years. Whether you envision a sleek architectural asphalt roof or a rugged metal panel system, we tailor each project to match your style, budget, and energy-efficiency goals. Choose HEP and discover how a worry-free roof replacement can elevate your home’s curb appeal and resilience, all under the lasting shield of our renowned workmanship guarantee.
FAQs
What exactly does “lifetime workmanship coverage” mean for my roof replacement in Old Fort?
Our lifetime workmanship coverage guarantees that any installation‐related issue—such as leaks caused by improper flashing, shingle fastening, valley construction, or ventilation placement—will be corrected at no cost to you for as long as you own your home. If the problem is tied to how we installed the roof rather than a manufacturer defect or storm damage, we stand behind the repair labor and related materials for life.
What items are covered and what items are not covered under the workmanship warranty?
Covered: labor to repair or replace components we installed incorrectly, flashings, underlayment, starter strips, ridge caps, vents, pipe boots, decking tie‐ins, and interior leak damage that results directly from our workmanship. Not covered: issues caused by manufacturer defects (handled by the material warranty), acts of nature (hail, wind, fallen trees, etc.), alterations by other contractors, inadequate home maintenance, or normal aging of roofing materials. We will happily help you identify which warranty applies if a problem arises.
How is the lifetime workmanship coverage different from the manufacturer’s material warranty?
A manufacturer warranty backs the shingles and accessory products against factory defects, typically for 25–50 years. Our lifetime workmanship coverage, on the other hand, protects you from errors in the installation process. Even if your shingles are perfect, a poor installation can lead to leaks. With both warranties in place you have full protection: the manufacturer covers the products and we cover the craftsmanship.
Does the workmanship warranty transfer to a new homeowner if I sell my house in Old Fort?
Yes. You may transfer the workmanship warranty one time within the first 10 years of the roof’s installation at no charge. Simply notify us in writing within 60 days of closing and provide the new owner’s contact details. They will then enjoy the remaining lifetime workmanship coverage for as long as they own the home.
What is the process for filing a workmanship claim if I think my roof is leaking?
1. Call or email our dedicated warranty line any day, 24/7. 2. We schedule an on-site inspection—usually within 48 hours. 3. Our technician verifies whether the issue is workmanship related. If yes, repairs are scheduled immediately and performed at no cost to you. If the problem is covered by your material warranty or an insurance claim, we will guide you through those next steps. 4. After repairs, you receive photos and a written report for your records.
Why should I choose your company for roof replacement in Old Fort when other contractors also advertise warranties?
We are the only Old Fort roofing contractor that offers a true lifetime workmanship guarantee backed by a local office and a 25-year track record. Our crews are factory-trained, OSHA-certified, and we use manufacturer-approved installation methods on every roof. Because we control the entire process—tear-off, install, cleanup, and final inspection—we can confidently promise to fix any workmanship issue for life, giving you unmatched peace of mind and long-term value.