- HEP Roofing
- Gutter Performance

Gutter Performance
Gutter Performance | Roof Inspections | Roofing | Old Fort
When a sudden mountain storm rolls across Old Fort, you want absolute confidence that every shingle, flashing, and gutter is ready to perform. HEP’s Gutter Performance Roofing team makes that peace of mind easy with meticulous roof inspections that catch small issues before they become costly leaks. Our certified technicians crawl every inch of your roofline, photograph their findings, and explain them in plain language, so you can make smart, stress-free decisions about repairs or preventive maintenance.
Homeowners throughout McDowell County choose HEP because we combine the old-fashioned courtesy you expect from a local crew with the advanced diagnostic tools of a regional leader. Whether you’re prepping for a real-estate sale, filing an insurance claim, or just protecting your investment, we deliver clear reports, fair pricing, and scheduling that respects your time. Trust HEP to keep your home’s first line of defense strong, season after season.
FAQs
Why is an annual roof and gutter inspection important in Old Fort’s climate?
Old Fort experiences wide temperature swings, heavy summer thunderstorms, and occasional ice events in winter. These conditions can loosen shingles, clog or detach gutters, and accelerate wear on flashing and fasteners. An annual inspection allows us to spot small leaks, rust, or debris accumulation before they compromise roof decking or foundation drainage, saving homeowners substantial repair costs down the road.
What does your comprehensive inspection include?
Our certified technician performs a 30-point evaluation: exterior shingle and metal panel assessment, flashing and sealant checks, gutter and downspout flow test, attic moisture and insulation review, ventilation measurement, fastener pull-test on suspect areas, infrared scan for hidden moisture, and photographic documentation. We finish with a written report that prioritizes findings by urgency and outlines recommended maintenance or repairs.
How long does a typical inspection take, and do I need to be home?
Most single-family homes in Old Fort require 60–90 minutes for a full roof-and-gutter inspection. You don’t have to be home while we’re on the roof, but we do ask that you be available by phone in case we discover an active leak that needs immediate attention. If attic access is requested, we will schedule a time when someone 18 or older can let us inside.
Will the inspection process damage my roof or gutters?
No. We use soft-soled shoes, padded ladders, and non-penetrating tools to avoid scuffing or denting materials. Fastener pull-tests are performed on existing screw holes, and infrared scanning is completely contact-free. If we need to lift a shingle or gutter section to look underneath, we reseal it to manufacturer specifications before leaving.
What are the most common issues you find on roofs in Old Fort?
The top problems we encounter include granule loss on older asphalt shingles, nail pops from thermal expansion, cracked chimney flashing, clogged gutters filled with oak leaves and pine needles, and minor hail bruising from summer storms. Early identification of these issues prevents interior water stains, fascia rot, and premature roof replacement.
Do you provide estimates for repairs or upgrades after the inspection?
Yes. Along with your digital inspection report, you’ll receive itemized estimates for any recommended repairs, gutter guard installations, or ventilation upgrades. Estimates are valid for 60 days and can be scheduled through our office or online customer portal. We also document issues that may qualify for an insurance claim and can assist with filings if needed.