Manufacturer Warranties
Manufacturer Warranties | Roofing Done Right | Roofing | Ocoee
When Ocoee homeowners choose HEP, they’re choosing peace of mind backed by solid manufacturer warranties and a team that believes in roofing done right. From the first inspection to the final shingle, our certified installers work exclusively with premium, warrantied materials—so every nail, underlayment, and flashing is covered for years to come. You get transparent communication, tidy work sites, and a roof engineered to handle Florida’s sun, storms, and everything in-between.
Because a warranty is only as strong as the craftsmanship behind it, HEP’s crews follow factory-approved installation techniques and strict quality checkpoints. That means no shortcuts, no surprises—just dependable protection that keeps your family dry and your property value high. Discover how effortless a replacement or repair can be when manufacturer warranties and true expertise come together for roofing done right.
FAQs
What is a manufacturer’s warranty on a roofing system and how does it differ from a workmanship warranty?
A manufacturer’s warranty covers factory-produced materials—shingles, underlayments, ventilation products, and accessory items—against defects in manufacturing. If a shingle prematurely cracks, curls, or loses excessive granules due to a production flaw, the manufacturer supplies replacement materials (and in many cases a portion of labor) in accordance with the warranty terms. A workmanship warranty, by contrast, is issued by Roofing Done Right of Ocoee and covers the quality of the installation itself. Workmanship protection addresses leaks or performance issues that result from improper fastening, flashing, or other installation errors. Both warranties work together to give homeowners total coverage: materials by the manufacturer, labor by the contractor.
How long do manufacturer roofing warranties typically last in Ocoee, and what factors can extend or reduce the coverage period?
Standard manufacturer warranties for asphalt shingles start at 25–30 years, with limited lifetime coverage becoming the norm for premium architectural lines. Coverage length can be reduced if the roof is installed over an existing layer (a lay-over), if proper ventilation is not achieved, or if the homeowner fails to register the warranty. Conversely, length and benefits can be extended when you choose an enhanced warranty package (often called "system" or "platinum" warranties) that requires using all components from the same brand and having them installed by a certified contractor such as Roofing Done Right. In hurricane-prone Ocoee, many manufacturers now add high-wind upgrades that raise the wind warranty from 110 mph to 130–150 mph when the enhanced system is installed exactly to specification.
What is covered and not covered under a typical manufacturer’s roofing warranty?
Covered: • Manufacturing defects that cause shingles, underlayment, ridge caps or starter strips to fail prematurely. • Excessive granule loss, blistering, or thermal splitting stemming from production flaws. • Wind damage up to the wind speed limit stated when shingles are properly installed and sealed. • Some enhanced warranties include tear-off, disposal, and prorated labor if a factory defect is verified. Not covered: • Damage from storms exceeding the rated wind speed or from impacts (e.g., hail, falling branches). • Leaks caused by improper flashing, poor ventilation, or installation errors (those fall under workmanship). • Normal aging, color fading, or algae growth (unless an added algae-resistant warranty is purchased). • Structural issues with decking, fasteners, or the home itself.
How do I register my manufacturer warranty after Roofing Done Right finishes my roof in Ocoee?
Upon final inspection and payment, Roofing Done Right completes the manufacturer’s warranty registration online and provides you a confirmation e-mail or mailed certificate. All we need is: 1) the homeowner’s name and address, 2) product codes/lot numbers listed on wrappers, 3) installation date, and 4) our certified contractor ID. Registration must occur within 60 days of completion (some brands allow 90). We handle this automatically, but we recommend you keep digital and printed copies in a safe place and verify receipt directly through the manufacturer’s portal.
Can I transfer my roofing manufacturer warranty if I sell my home in Ocoee?
Yes. Most asphalt-shingle manufacturers allow a one-time transfer within the first 10–15 years at no cost or a modest administrative fee. The new owner must notify the manufacturer (usually within 60 days of closing) and provide proof of original installation and transfer documents. After the transfer, coverage is typically prorated, meaning material reimbursement decreases each year. Some enhanced lifetime warranties keep full non-prorated coverage for the first 25–30 years even after transfer, a valuable selling point when listing your Ocoee property.
What steps should I follow if I believe I have a manufacturer warranty claim?
1. Call Roofing Done Right first. We’ll inspect the roof to determine if the issue is likely a material defect or an installation/maintenance matter. 2. If a material defect is suspected, we gather documentation: photos, sample shingles (if required), original invoices, and your warranty certificate. 3. We submit a claim to the manufacturer’s warranty department on your behalf. 4. The manufacturer may send their own field inspector or rely on our report. 5. If approved, the manufacturer authorizes replacement materials and any covered labor allowances. 6. Roofing Done Right schedules repairs/re-roofing using the approved materials, ensuring your roof is back to peak performance with minimal hassle. Keeping all paperwork, performing annual maintenance, and contacting us promptly are the best ways to ensure a smooth claim process.