- HEP Roofing
- Labor Warranties

Labor Warranties
Labor Warranties | Roofing Done Right | Roofing | Oakdale
When Oakdale homeowners choose HEP, they’re choosing craftsmanship backed by rock-solid labor warranties and a promise of roofing done right. Our certified crews treat every shingle, seam, and flashing as if it protects their own home, ensuring your new roof is installed to the highest standards and covered by warranties that actually mean something. From the first on-site inspection to the final nail check, we keep you fully informed, tidy up meticulously, and stand behind our work long after the last ladder is packed away.
Whether you’re recovering from storm damage or planning a full roof upgrade, HEP’s local experts combine premium materials with precision workmanship that outlasts Oakdale’s toughest weather. If an issue ever arises, one call activates our hassle-free warranty service—no finger-pointing, no third-party runaround, just swift solutions from the team you already trust. It’s peace of mind today, protection for decades, and proof that when you work with HEP, you’re getting roofing done right.
FAQs
What does your labor warranty cover for roofing projects in Oakdale?
Our labor warranty protects you against any workmanship‐related defects that arise after installation. This includes improper shingle fastening, flashing errors, ventilation issues, and other installation mistakes that could lead to leaks or premature roof failure. If a problem is traced back to our craftsmanship rather than the materials themselves, we will correct it at no cost to you—covering labor, disposal, and associated on-site expenses.
How long is the labor warranty valid on a new roof installed by Roofing Done Right?
For full-roof replacements in Oakdale, we offer a 10-year comprehensive labor warranty. Repairs or partial reroofs receive a 2- to 5-year labor warranty, depending on project scope. All warranties begin on the date the final inspection is completed, and you will receive written documentation for your records.
Is the labor warranty transferable if I sell my Oakdale home?
Yes. Our 10-year labor warranty can be transferred once to the next homeowner within the original warranty period. The new owner must notify us in writing within 60 days of closing so we can update the warranty file. Transfer is free and provides added resale value because buyers know the roof is backed by a professional workmanship guarantee.
What steps do I follow to file a labor warranty claim?
1. Call or email our warranty department as soon as you notice a roofing issue. 2. Provide your original contract number, property address, and photos (if available). 3. We schedule an on-site inspection within 3 business days for emergencies (e.g., active leaks) and within 10 business days for non-emergencies. 4. If the problem is workmanship-related, we approve the claim on the spot and set a repair date—usually within a week, weather permitting. 5. You pay nothing for covered labor or disposal; we handle all paperwork and city permit updates if required.
How is your labor warranty different from the manufacturer’s shingle or material warranty?
A manufacturer’s warranty covers defects in the roofing products themselves—such as premature shingle granule loss or membrane delamination. It does not cover errors in how those products are installed. Our labor warranty fills that gap by guaranteeing the quality of our workmanship. In many cases, both warranties work together: materials are replaced under the manufacturer’s policy, and we reinstall them at no labor cost to you under our warranty.
Will routine maintenance or annual inspections affect my labor warranty coverage?
Quite the opposite—routine maintenance helps preserve your labor warranty. We require homeowners to keep gutters clear, trim overhanging branches, and schedule a professional roof inspection at least every two years (we offer one free inspection during the warranty term). Neglect, intentional damage, or unauthorized alterations can void coverage, but proper maintenance records ensure your warranty stays fully intact for its entire duration.