Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Oakdale
From historic downtown bungalows to expansive countryside estates, Oakdale property owners trust HEP because our industry-leading warranties protect every inch of their investment. We pair top-tier craftsmanship with premium materials to create weather-tight metal roofing systems that shrug off hail, high winds, and relentless Tennessee sun—coverage so comprehensive it’s backed for decades, not years. When a storm rolls through, you’ll rest easy knowing labor, materials, and even finish integrity are all safeguarded under one of the strongest warranties in the region.
Choosing HEP means enjoying local expertise without compromise: factory-trained crews, meticulous site clean-up, and a responsive service team that answers the phone long after installation day. Schedule your free roof assessment today and discover how a beautifully engineered metal roofing upgrade can deliver lasting style, energy savings, and unbeatable peace of mind.
FAQs
What types of warranties do you offer on metal roofing systems in Oakdale?
We provide three layers of protection: (1) a manufacturer’s Lifetime Limited Material Warranty that safeguards against rust-through, perforation, and structural failure; (2) a 35- to 40-Year Finish Warranty that covers paint chalking, fading, and peeling; and (3) our own 10-Year Workmanship Warranty that guarantees the quality of our installation. Combined, they deliver one of the most comprehensive warranty packages available for residential and commercial metal roofs in Oakdale.
How long will my metal roof actually be covered?
The steel panels themselves are warranted for life to the original owner and remain non-prorated for the first 40 years. After year 40 the coverage continues on a prorated basis for as long as you own the building. The Kynar 500® or SMP paint finish is fully covered against excessive fade and chalk for 35 years. Our workmanship warranty protects you for 10 years from the date of installation, which is well beyond the industry standard of 2–5 years.
Can the warranties be transferred if I sell my home or business?
Yes. Both the Lifetime Limited Material Warranty and the 35-Year Finish Warranty are transferable one time within the first 10 years at no charge; after that, a small administrative fee applies. The new owner receives the remaining balance of the coverage periods, a feature that can add resale value to your property in Oakdale.
What is the difference between the material warranty and the workmanship warranty?
The material warranty is issued by the metal-panel manufacturer and covers defects such as corrosion, perforation, and premature paint failure. The workmanship warranty is issued by us, the installer, and covers any leak or performance issue caused by installation errors—improper flashing, fastener placement, or panel alignment, for example. If a problem arises, we inspect first to determine if it is workmanship-related; if so, we remedy it at no cost. If the issue stems from material defects, we coordinate directly with the manufacturer to get replacement panels and handle re-installation for you.
How do Oakdale’s weather extremes affect my warranty coverage?
Oakdale sees heavy snow, summer heat, and wind gusts that can exceed 100 mph. Our metal panels are UL-580 wind uplift–rated, Class 4 impact-resistant, and engineered to handle 4-ft snow loads, so normal local weather is fully covered. Damage from conditions beyond tested limits—such as tornadoes or large airborne debris—falls under homeowner insurance rather than the roof warranty. Performing simple maintenance like clearing leaves from valleys and removing excessive snow near eaves will keep your warranty in full effect.
What is the process for filing a warranty claim?
Just call or email our Oakdale office within 30 days of noticing an issue. We’ll ask for your original contract number (or address), photos of the problem area, and any maintenance records you have. A warranty specialist will schedule an on-site inspection within 7 business days. If the claim is approved, repairs or replacement materials are typically installed within 30 days at no cost to you. We handle all manufacturer paperwork, so you have a single point of contact from start to finish.