Factory-certified Roofers
Factory-certified Roofers | Roofing Done Right | Roofing | Oak Ridge
From the first shingle to the final inspection, HEP’s factory-certified roofers bring Oak Ridge homeowners total peace of mind. Our team is trained to the highest manufacturer standards, so every cut, nail, and seal meets exact specifications—proof that “roofing done right” isn’t just a slogan; it’s our way of life. We show up on time, protect your landscaping, and keep you informed at every step, turning what could feel like a hassle into a smooth, confident experience.
We pair premium, warrantied materials with cutting-edge installation techniques to create roofs that stand strong against Tennessee’s sun, wind, and sudden storms. Whether you need a precision repair or a full replacement, you’ll get transparent pricing, meticulous cleanup, and the support of a local company that backs its work long after the crew drives away. When you want lasting value and hometown service, HEP is your surest path to roofing done right.
FAQs
What does it mean to be a factory-certified roofer, and why should Oak Ridge homeowners care?
Factory certification means our installers have been trained, tested, and approved by the roofing manufacturer to install their products exactly to spec. We must maintain strict quality scores, carry proper licensing and insurance, and undergo periodic audits. For Oak Ridge homeowners this translates to a roof that meets or exceeds the manufacturer’s standards, access to stronger material and workmanship warranties, and peace of mind that any future claim will be honored because the system was installed correctly the first time.
What roofing systems and warranties do you offer in Oak Ridge?
Because we’re factory-certified with leading brands, we can install asphalt shingles, designer architectural shingles, metal panels, standing-seam metal, and low-slope membranes. Most shingle systems come with lifetime limited material warranties, 10- to 25-year algae protection, and optional 50-year non-prorated coverage when you select an upgraded system. Our workmanship warranty starts at 10 years and can be extended to 25 years through the manufacturer’s enhanced warranty program—coverage that non-certified contractors cannot offer.
How long does a typical roof replacement or new installation take?
For the average 2,000–3,000 sq. ft. Oak Ridge home, tear-off and replacement of an asphalt shingle roof usually takes 1–2 days, weather permitting. Metal systems can take 3–4 days because panels are custom-fabricated. Larger or more complex roofs, extensive decking repair, or specialty materials may extend the timeline, but we provide a written schedule before work begins and keep you informed of any adjustments.
Do you assist with insurance claims for storm damage?
Yes. Oak Ridge sees its share of hail and high-wind events, and we regularly work with all major carriers. We provide a detailed inspection report, photo documentation, and a line-item estimate that uses the Xactimate pricing software preferred by insurers. We can meet with your adjuster on site, review the scope of loss, and make sure the claim includes all code-required upgrades so you only pay your deductible.
How do you protect my property and ensure safety during the roofing project?
Safety and cleanliness are core parts of our ‘Roofing Done Right’ promise. Crews wear OSHA-compliant fall-protection gear, use catch-all netting or tarps around the perimeter, and cover landscaping, HVAC units, and pools. Magnetic rollers pick up nails daily. We haul away debris in covered trailers, never in open dumpsters left to sit for days. A final walk-through with you verifies that every shingle, vent, and gutter is secure and your property is spotless.
How can I schedule a free roof inspection or estimate in Oak Ridge?
Call our local office at (865) 555-ROOF or complete the short form on this page. A factory-certified project manager will contact you within one business day to set a convenient appointment—often the same day for storm-related emergencies. Inspections are 100% free, and you’ll receive a written report, photos, and a no-pressure estimate good for 90 days.