- HEP Roofing
- Complimentary Inspection

Complimentary Inspection
Complimentary Inspection | Roof Replacement | Roofing | Oak Ridge
When wind, hail, or years of Tennessee sunshine take their toll on your shingles, HEP’s complimentary inspection brings peace of mind to Oak Ridge homeowners. Our certified roofing specialists arrive on time, climb up, and document every inch of your roof, explaining what they see in clear, friendly language. You’ll get an honest report on its condition—no pressure, no surprises—so you can decide whether a simple repair or a full roof replacement best protects your home.
Should you choose a roof replacement, HEP handles everything from permitting to pristine site cleanup. We install industry-leading materials engineered for Southern weather, back every project with robust workmanship warranties, and finish most jobs in a single day. With flexible financing options and a customer care team that answers the phone 24/7, upgrading your roof has never been easier.
Schedule your free inspection today and discover why so many of your Oak Ridge neighbors trust HEP to keep their homes dry, efficient, and storm-ready all year round.
FAQs
Why should I schedule a complimentary roof inspection before committing to a replacement?
A free inspection lets our certified roofers assess the actual condition of your roof, identify hidden damage, and determine whether a full replacement is truly necessary. This prevents you from spending money on work you may not need, provides an accurate estimate for budgeting, and documents the roof’s status for insurance purposes—all at no cost to you.
What does your no-cost roof inspection in Oak Ridge include?
Our technician performs a full exterior and interior evaluation. Outside, we check shingles, flashing, gutters, vents, chimney caps, and roof decking for wear, hail impact, wind uplift, and moisture intrusion. Inside, we inspect attic framing, insulation, and ventilation for leaks or mold. You receive a written report with photos, a condition grade, recommended solutions, and a transparent replacement quote if needed.
How long will the inspection take, and do I need to be home?
Most single-family homes in Oak Ridge take 30–60 minutes to inspect. While it’s helpful for you to be present so we can review findings on the spot, it isn’t mandatory. If you can’t be home, we’ll email the full report, then schedule a follow-up call to discuss results and answer questions.
What warning signs tell Oak Ridge homeowners it’s time for a new roof?
Common indicators include shingles that are curling, cracked, or missing; granules accumulating in gutters; dark streaks or moss; sagging roof lines; interior water stains or peeling paint; and roofs older than 20–25 years. Storm-prone Oak Ridge also experiences hail impacts and high winds that accelerate wear. If you notice any of these issues, book a complimentary inspection right away.
Can you help me file an insurance claim for storm damage?
Yes. After the inspection we create a detailed damage report with photos that meets insurer guidelines. Our team can meet your adjuster on-site, explain the findings, and supply any additional documentation required. This hands-on assistance streamlines the claims process and maximizes the chance your roof replacement is covered.
Once I approve the estimate, how soon can replacement start and how long will it last?
We can usually schedule Oak Ridge roof replacements within one to two weeks, weather permitting. Most residential projects are completed in one to three days thanks to our experienced crews, efficient tear-off methods, and on-site project management. We’ll give you a concise timeline, keep the job site clean, and perform a final walkthrough to ensure your satisfaction.