Thermal-imaging Leak Detection

HEP RoofingThermal-imaging Leak Detection

Thermal-imaging Leak Detection | Storm Damage Restoration | Roofing | Norris

In Norris, HEP harnesses cutting-edge thermal imaging to reveal moisture and structural weaknesses invisible to the naked eye. Our infrared cameras trace hidden water paths beneath shingles, membranes, and flashing, letting us target repairs with surgical precision instead of relying on guesswork. The result is faster diagnostics, less intrusive service, and a roof that’s protected before small leaks turn into expensive headaches.

When hail, wind, or driving rain strike, we pair this technology with full-service storm damage restoration to bring your roof back to pre-loss condition. From emergency tarping and leak containment to shingle replacement and detailed insurance documentation, our certified crews move swiftly to safeguard your home and peace of mind—backed by HEP’s industry-leading workmanship warranty.

FAQs

How does thermal imaging detect roof leaks?

Thermal imaging cameras read the infrared energy (heat) emitted from your roof surface. Wet insulation or moisture trapped beneath the membrane cools and heats at a different rate than dry areas, creating visible temperature anomalies on the camera screen. By scanning the entire roof, our technicians can pinpoint these anomalies—often highlighting hidden leaks—without removing any materials or causing damage.

Why is thermal imaging especially valuable after a storm in Norris?

Strong wind, hail, and heavy rain can drive water beneath shingles or puncture single-ply membranes. Because storm damage is not always apparent to the naked eye, moisture may infiltrate unseen, leading to mold, rot, or structural decay. Thermal imaging allows us to survey the roof quickly and safely, differentiating storm-related wet spots from normal dry areas so we can document damage accurately for repairs and insurance claims.

What roofing systems can be inspected with thermal imaging?

Infrared leak detection works on virtually every common roof type in Norris, including asphalt shingles, metal panels, EPDM, TPO, PVC, modified bitumen, built-up roofs, and even low-slope or flat commercial systems. The key requirement is that there is a temperature differential between wet and dry areas—which our evening or early-morning scans typically provide.

How soon should I schedule a thermal scan after a severe weather event?

Ideally, book an inspection within 24–72 hours after the storm passes. Acting quickly helps us capture any trapped moisture before it migrates, prevents additional water entry during subsequent rain, and strengthens your insurance claim by linking the damage to a specific weather date. However, even if weeks have passed, a scan can still reveal hidden water that needs attention.

Will my insurance company pay for thermal imaging and storm-damage restoration?

Most property insurance policies cover reasonable inspection costs and roof repairs when damage is caused by a qualifying peril, such as wind or hail. We provide a detailed thermal report—including infrared images, moisture maps, and repair recommendations—that you can submit with your claim. Many insurers in Tennessee accept these reports as evidence, and our staff can assist you with the paperwork and adjuster meetings.

What happens after you identify leaks with thermal imaging?

1. Verification: We perform core samples or moisture meter readings on flagged areas to confirm infrared findings. 2. Documentation: You receive a comprehensive report with photos, problem locations, and recommended solutions. 3. Emergency Protection: If active leaks are present, we install temporary covers or tarps to prevent further intrusion. 4. Restoration Estimate: Our team prepares a repair or replacement proposal, including storm-damage restoration of shingles, flashings, gutters, and interior finishes if needed. 5. Final Repairs: Upon your approval (and insurance authorization, if applicable), licensed crews restore your roof to pre-storm condition, and we finish with a post-repair thermal scan to verify a dry, watertight system.

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(423) 228-7848