Certified Inspectors
Certified Inspectors | Storm Damage Restoration | Roofing | Norris
When a Tennessee thunderstorm rips through Norris, HEP’s certified roofing inspectors are ready to move fast. We arrive with drones, moisture-detecting tech, and decades of know-how to pinpoint every missing shingle, bruised valley, and hidden leak. From filing the insurance claim to matching replacement materials, our team handles the entire storm damage restoration process so you can focus on getting life back to normal.
Locally based and factory-trained, we stand behind each repair with transparent estimates, clear communication, and workmanship warranties that outlast the weather. Whether your home needs an emergency tarp tonight or a full roof replacement next week, HEP delivers the prompt, professional care Norris homeowners trust—rain or shine.
FAQs
Why should I hire a certified roof inspector after a storm in Norris?
Certified inspectors have undergone rigorous training and maintain up-to-date credentials, allowing them to spot hidden storm damage that untrained eyes often miss. In Norris, where wind and hail events are common, a certified inspection ensures your insurance claim is properly documented, potential safety hazards are identified, and repairs are carried out to current building codes.
How soon after a storm should my roof be inspected?
Schedule an inspection as soon as it is safe—ideally within 24-72 hours after the storm passes. Quick action prevents minor issues (like small punctures or lifted shingles) from becoming major leaks, and it also helps meet most insurers’ deadlines for filing storm-damage claims.
What signs of storm damage will your inspectors look for?
Our certified inspectors in Norris perform a comprehensive checklist that includes: missing or creased shingles, granule loss indicating hail impact, dents on vents and flashing, lifted or poorly sealed shingles, water stains in attics or ceilings, compromised gutters and downspouts, and structural issues such as damaged decking or trusses.
Will a storm damage inspection affect my roof warranty?
No. Having a certified inspection actually protects your warranty. Most manufacturers require proper documentation of storm damage and professional repairs to keep the warranty valid. DIY repairs or ignoring damage can void your coverage.
How does the insurance claim process work with your company?
1. We perform a free, no-obligation certified inspection and create a detailed damage report with photos. 2. You file the claim using our documentation; we can meet with the adjuster on-site to verify findings. 3. Once approved, we review the insurance scope to ensure all damages are covered. 4. Our team completes roof restoration to code, submits completion photos, and helps you with any supplemental claims if hidden damage is found.
What roofing materials do you use for storm damage restorations in Norris?
We install Class 3 and Class 4 impact-rated asphalt shingles, metal roofing, and synthetic slate designed to withstand Norris’s hail and high winds. All materials carry manufacturer warranties, meet Tennessee building codes, and qualify for potential insurance discounts on future premiums.