Certified Crews
Certified Crews | Roofing Done Right | Roofing | Norris
From the first shingle to the final inspection, HEP’s certified crews bring craftsmanship and care to every roof in Norris. Our specialists combine decades of local experience with the industry’s most trusted materials, ensuring your home stands strong against Tennessee’s sun, storms, and seasons. Homeowners appreciate how smoothly we manage projects—clear communication, tidy worksites, and meticulous attention to detail that you can see and feel.
Choosing HEP means choosing roofing done right. We back each installation with iron-clad warranties and a commitment to proactive service long after the job is complete. When you’re ready for peace of mind overhead, let our friendly team raise the bar—and your curb appeal—one perfectly placed shingle at a time.
FAQs
What does it mean that your crews are “certified,” and why is that important for my roof in Norris?
Our installers have completed manufacturer-approved training programs and passed rigorous skill assessments, earning credentials from leading shingle and metal-roof brands. Certification proves each crew member understands current installation standards, local Norris building codes, and job-site safety practices. This reduces the risk of installation errors, preserves your product warranty, and ensures your new roof performs as the manufacturer intended.
Are you licensed and insured to perform roofing work in Norris?
Yes. We hold a Tennessee or Nebraska Residential/Home Improvement Contractor license (depending on your local jurisdiction around Norris) and carry both general liability and workers’ compensation insurance. Licensing confirms we meet state requirements for knowledge and craftsmanship, while insurance protects you from liability if an accident or property damage occurs during the project.
What roofing systems and manufacturers do you install?
We specialize in architectural asphalt shingles, standing-seam metal, and specialty impact-resistant systems. Our certifications include GAF Master Elite®, Owens Corning Preferred Contractor, and CertainTeed SELECT ShingleMaster™ for asphalt, as well as Drexel Metals and Sheffield Metals for standing-seam metal roofs. These partnerships allow us to offer enhanced manufacturer warranties that non-certified contractors cannot provide.
How long will a typical roof replacement take on my Norris home?
Most single-family homes are completed in one to two days, including tear-off, deck inspection, underlayment, flashing, ventilation upgrades, and final clean-up. Larger or more complex roofs (multiple valleys, steep pitches, or structural repairs) may take three to four days. We provide a precise timeline after our on-site inspection and keep you informed of progress each day.
What kind of warranties do you offer?
You receive a dual layer of protection: 1) a manufacturer’s warranty on materials (up to 50-year non-prorated coverage on premium shingles and lifetime on metal) and 2) our 10-year workmanship warranty covering labor and installation-related issues. Because we are certified, many manufacturers upgrade your material warranty and include their own workmanship guarantee, giving you coverage directly from the brand as well as from us.
How do I schedule a free inspection or get an estimate in Norris?
Call our local office at (555) 123-ROOF or complete the form on our “Roofing Done Right” page. A project consultant will contact you within one business day to arrange an on-site inspection. During the visit we photograph problem areas, explain material options, and deliver a written proposal—usually the same day. No pressure, no hidden fees, and the inspection is 100 % free for all Norris property owners.