Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Norris
Homeowners in Norris trust HEP because we don’t just install roofs—we safeguard homes with some of the strongest warranties in the industry. Our coverage goes far beyond the standard manufacturer promise, protecting both premium materials and meticulous workmanship, so you can relax knowing your investment is secure for decades.
Whether you’re planning a proactive roof replacement or calling us after a sudden storm, our team handles every detail with transparency and care. Your warranty is fully transferable, free of confusing fine print, and supported by a local crew that will still be here long after the project is complete—ready to answer questions, perform inspections, or make adjustments if the unexpected happens.
Ready to elevate your home’s protection? Reach out to HEP today and discover how our unmatched warranty options can turn a necessary project into lasting peace of mind.
FAQs
What makes your roofing warranties industry-leading for homeowners in Norris?
Our warranties combine extended coverage terms—up to 50 years on manufacturer materials and 25 years on workmanship—with no-dollar-limit protection. They’re backed by both the shingle manufacturer and our certified installation team, giving you dual assurance that defects or installation issues will be corrected at no cost to you.
Does the warranty cover both materials and labor on a roof replacement?
Yes. The manufacturer’s portion covers material defects such as premature granule loss, shingle cracking, or manufacturing flaws. Our workmanship warranty covers the labor involved in installing, repairing, or replacing those materials. If a warrantable issue arises, you pay nothing for replacement materials or the labor to install them.
Are your warranties transferable if I sell my home in Norris?
Absolutely. Our premium warranty packages are fully transferable once within the first 10 years at no extra charge. This adds resale value to your home because the new owner enjoys the same robust coverage for the remaining term.
What could void my roofing warranty?
The most common causes are unauthorized repairs, installation of satellite dishes or solar panels without proper flashing, inadequate attic ventilation after remodels, and failure to perform routine maintenance (such as cleaning debris from valleys and gutters). We provide a simple maintenance checklist so you can keep your warranty intact.
How do I file a warranty claim if I suspect a problem?
Call our local Norris office or use the online form. We’ll schedule a no-cost inspection within 48 hours. If it’s a warrantable issue, we coordinate directly with the manufacturer, handle all paperwork, and schedule repairs or replacement—typically within 7–10 business days after approval.
Does severe weather, like Norris’s hail and wind storms, affect my warranty coverage?
Weather damage is covered when it results from a manufacturing defect or installation error. For extreme events outside warranty scope, we help you navigate insurance claims and still provide prioritized service. Many homeowners add our optional StormShield upgrade, which extends workmanship coverage to wind gusts up to 130 mph and hail up to 1.75 inches in diameter.