Lifetime Workmanship Guarantee
Lifetime Workmanship Guarantee | Metal Roofing | Roofing | Norris
When the unpredictable Norris weather puts traditional shingles to the test, homeowners turn to HEP’s lifetime workmanship guarantee for unbeatable peace of mind. Our craftsmen install sleek, energy-efficient metal roofing that shrugs off high winds, driving rain, and relentless sun while elevating your home’s curb appeal. Backed by a guarantee that follows your roof for life, you’ll never worry about loose panels, leaks, or premature wear—just lasting protection and lower utility bills year after year.
From the first on-site consultation to the final inspection, you’ll feel the HEP difference. We handle every detail in-house, use premium American-made materials, and leave each jobsite cleaner than we found it. If a workmanship issue ever arises, we return promptly at no cost to you—no fine print, no hassle. Schedule your free estimate today and discover why Norris residents trust HEP to put a lifetime of strength over their heads.
FAQs
What does your Lifetime Workmanship Guarantee on metal roofing actually cover?
Our guarantee protects you against any installation-related issues for as long as the metal roof is on your Norris property. If a leak, fastener problem, flashing failure, or other defect occurs because of our workmanship—not because of storm damage or normal material aging—we will correct it at no cost for labor or additional materials.
Is the workmanship guarantee different from the manufacturer’s material warranty?
Yes. The metal panel manufacturer usually offers a 40–50-year finish and corrosion warranty that covers paint fade, chalking, or rust perforation. Our Lifetime Workmanship Guarantee is separate; it covers the quality of the installation itself. Together, you are protected both for product performance and the way it was installed.
Is the guarantee really for the lifetime of the roof?
Absolutely. As long as the original metal roofing system we installed remains in place, your workmanship coverage remains active. Unlike time-limited labor warranties (5–10 years), ours does not expire for the original owner while the roof is intact and in normal service.
Can the guarantee be transferred if I sell my home in Norris?
Yes. You may transfer the workmanship guarantee once within five years of installation by notifying us in writing within 60 days of closing. The new owner then receives the remainder of the Lifetime Workmanship Guarantee, giving added value when you list your property.
What do I need to do to keep the guarantee valid?
Very little. We simply ask that you: • Perform basic roof maintenance—keep gutters clear and remove large debris. • Avoid allowing other contractors to penetrate or modify the roof without contacting us first. • Report any suspected workmanship issue promptly so minor problems don’t escalate. Following these steps ensures we can stand behind our work for life.
How do I file a claim if I think I have a workmanship issue?
Call or email our Norris office with your address, the date you noticed the problem, and photos if available. We will schedule an on-site inspection—usually within 48 hours. If the issue is workmanship-related, we will repair it free of charge and provide a written report of the correction for your records.