Photo-documented Inspection
Photo-documented Inspection | Storm Damage Restoration | Roofing | Newport
When Newport’s coastal weather turns severe, it can leave hidden bruises on your roof that only a trained eye—and a camera—can spot. HEP’s certified inspectors scale every slope and valley, snapping high-resolution photos that reveal shattered shingles, loosened flashing, and hail-pitted vents. Each image is time-stamped and geotagged, giving you and your insurer indisputable evidence of what the storm left behind.
Within hours you’ll receive a clear, clickable report that walks you through the damage and outlines a plan for swift, code-compliant storm damage restoration. From filing the claim to the final nail, our Newport crew handles every detail, so you can move from worry to relief with complete confidence in the work above your head.
FAQs
Why is a photo-documented roof inspection important after a storm in Newport?
Newport’s coastal location exposes roofs to high winds, driving rain, and salt air that can cause hidden damage. A photo-documented inspection captures close-up images of every slope, flashing, and penetration, creating an objective visual record you can review any time. These photos help pinpoint problem areas that might be missed from the ground, speed up insurance claims by providing undeniable proof of damage, and establish a clear “before-and-after” history for future reference.
What does your storm-damage inspection and documentation process include?
Our certified roofing specialists start with a safety assessment, then use drones and handheld devices to photograph the entire roof system—shingles, underlayment, flashing, gutters, vents, and skylights. We mark each photo with location tags, note the type of damage (e.g., missing shingles, lifted flashing, hail bruising), and compile everything into a detailed digital report. The package includes a condition summary, recommended repairs, cost estimates, and insurance-ready photo evidence formatted to carrier guidelines.
How quickly can you perform an inspection after a storm hits Newport?
We offer 24- to 48-hour response times for emergency inspections within Newport and surrounding Aquidneck Island communities. High-priority slots are reserved for properties with active leaks or severe wind damage. If utilities are disrupted or access is limited, our drones allow us to start documenting immediately without the need for ladders or roof access, so you get timely evidence even before conditions fully stabilize.
Will the photo report help with my homeowner’s insurance claim?
Yes. Insurance adjusters often rely on visual proof to validate storm damage. Our reports follow industry standards (HAAG & Xactimate) and include date-stamped photos, measurement overlays, and repair estimates. Many carriers accept them as supplemental evidence, speeding up approvals and reducing the need for multiple site visits. We’ll also meet adjusters on-site to walk them through the findings and answer technical questions, increasing the likelihood of full coverage for necessary repairs.
What if the inspection shows only minor damage—do I still need repairs?
Even seemingly minor issues like lifted shingles or small punctures can lead to leaks, mold growth, and structural rot if left unaddressed, especially in Newport’s damp coastal climate. The inspection report ranks damage by urgency, so you can prioritize critical fixes while budgeting for less-pressing items. Performing preventive repairs now typically costs far less than an emergency roof replacement later and preserves your manufacturer and insurance warranties.
How much does a photo-documented storm-damage inspection cost, and is it refundable?
For single-family homes in Newport, inspections start at $199, which includes the full set of high-resolution photos, digital report, and repair recommendations. Multi-family or commercial roofs are priced by square footage and complexity. If you hire us to complete the recommended restoration work, we credit the inspection fee toward the final invoice, effectively making the inspection free. Senior, military, and Newport resident discounts are also available—ask our office for current promotions.