- HEP Roofing
- Hail-pocked Metal

Hail-pocked Metal
Hail-pocked Metal | Storm Damage Restoration | Roofing | Newcomb
When Newcomb hailstorms turn your once-gleaming metal roof into a patchwork of dents and leaks, HEP restores both protection and curb appeal with speed you can count on. Our licensed technicians arrive with thermal scanners, precision gauges, and decades of local know-how to trace every hidden compromise in your panels, seams, and fasteners. We’ll walk the roof with you, show real-time images of the damage, and craft an honest repair or replacement plan that safeguards your home before the next storm rolls across the Plains.
From filing insurance claims to matching new panels with the exact profile and finish of your existing roof, we handle every detail of storm damage restoration so you don’t have to juggle contractors or paperwork. Most projects are completed in a single day, backed by industry-leading warranties and the neighborly service Newcomb homeowners have trusted for generations. Discover how effortless recovering from hail can be—call HEP today and breathe easier with a roof ready for whatever the sky sends next.
FAQs
How can I tell if my metal roof in Newcomb has been damaged by hail?
Look for dime- to quarter-sized dimples on the flat sections of the panels, scuffs or chips in the factory paint, bent or loosened fasteners, and new leaks around penetrations. Hail strikes sometimes deform seams just enough to let wind-driven rain enter during the next storm. Because dents can be hard to see from the ground, we recommend a professional inspection after any hail event that produces stones larger than 25 mm (about 1 inch). Our local team offers free post-storm assessments throughout Newcomb.
Why is it important to restore a hail-pocked metal roof quickly?
Even shallow dents can crack protective coatings, exposing bare steel or aluminium to moisture and accelerating corrosion. Damaged panels reflect less heat, raising cooling costs, and any breach in a seam can lead to hidden water intrusion, mould, or damaged insulation. Prompt restoration also preserves manufacturer warranties and ensures your claim remains within the time limits set by most insurers serving Newcomb (usually 180 days from the date of loss).
What does your hail-damage restoration process involve?
1. Detailed inspection and photo documentation of every affected slope. 2. Emergency drying or tarping if active leaks are present. 3. Written report with repair vs. replacement recommendations and an itemised cost for your insurer. 4. Assistance filing the claim and meeting the adjuster on-site. 5. Selective panel replacement or, when dents are widespread, a full panel swap down to the deck. 6. Re-sealing of seams, fasteners and penetrations with high-grade butyl. 7. Application of a colour-matched protective topcoat when required to blend new and existing panels. 8. Final quality and debris cleanup. All work complies with the City of Greater Geelong’s roofing codes and AS 1562.1 metal roofing standards.
Will my homeowner’s insurance cover hail damage to my metal roof in Newcomb?
Hail is classed as a ‘defined event’ by most Australian policies, so legitimate storm damage is typically covered minus your excess. You’ll need to lodge a claim promptly, supply photos and an independent roofing report, and allow the insurer to send an assessor. We prepare all documentation, communicate directly with the assessor, and perform the approved repairs for the settlement amount. If the insurer suggests a cash settlement that seems low, we can provide a scope of works to support a review.
Can you match the existing colour and profile of my metal roofing?
Yes. We carry COLORBOND and Zincalume profiles commonly installed across Newcomb and can source discontinued colours through special-order mills when necessary. For faded roofs, we can either re-coat the entire slope for a uniform look or install new panels and apply a custom colour-matched acrylic elastomeric finish. Our shop-formed flashings replicate heritage profiles often found on older coastal properties.
How long will storm-damage restoration take, and do I have to leave my home?
A typical repair involving up to 20 dented panels on a single-storey 200 m² roof is completed in 1–2 days. A full replacement averages 3–5 days, depending on weather and material lead times. Because metal roofing is installed from the exterior, you can usually stay in your home; we protect landscaping, keep driveways clear when possible, and perform noisy tear-offs during daytime hours only.