Workmanship Warranty
Workmanship Warranty | Roofing Done Right | Roofing | Newcomb
When Newcomb homeowners choose HEP, they get more than a new roof—they get peace of mind backed by an industry-leading workmanship warranty. Our certified crews treat every shingle, fastener, and flashing as if it were protecting their own families, combining top-tier materials with decades of hands-on expertise. That dedication to detail is why locals trust us for roofing done right; from the first inspection to the final cleanup, we stand behind every square foot we install.
If an issue ever arises because of our workmanship, we fix it fast and at no additional cost, so you can focus on the comfort of your home rather than the condition of your roof. Whether you’re replacing storm-damaged asphalt shingles or upgrading to a sleek metal system, HEP delivers craftsmanship that endures Newcomb’s toughest weather—and a promise that your investment is truly protected. Contact us today and discover how effortless a roof replacement can be when it’s simply done right.
FAQs
What is covered by your Roofing Done Right workmanship warranty in Newcomb?
Our workmanship warranty covers any installation-related defects caused by our labor for the entire warranty term. This includes issues such as improperly fastened shingles, flashing errors, ventilation mistakes, leaks originating from seams or penetrations we installed, and any structural damage that results from those faults. Materials are covered separately by the manufacturer; our warranty strictly ensures that your roof’s performance will not be compromised by an error in our workmanship.
How long does the workmanship warranty last and when does it begin?
The Roofing Done Right workmanship warranty in Newcomb lasts 10 years from the date of your roof’s substantial completion, which is the day our final inspection is approved and you sign off on the project. If a repair we perform under warranty extends beyond that date, the original expiry date remains unchanged—repairs do not reset or extend the warranty term.
How does the workmanship warranty differ from the shingle or manufacturer warranty?
A manufacturer warranty protects you against material defects—such as premature granule loss or shingle cracking—while our workmanship warranty protects you against installation errors. For example, if a shingle delaminates because of a factory defect, the manufacturer supplies replacement materials (often on a prorated basis). If the same shingle leaks because we failed to nail it correctly, that falls under our workmanship warranty, and we repair or replace the affected area at no cost to you, including labor.
What is the process for filing a workmanship warranty claim?
Simply call our Newcomb office or submit the online warranty claim form. You’ll receive a confirmation within one business day, and we’ll schedule an on-site inspection within five business days (sooner if the leak is active). After inspection, we provide a written report explaining whether the issue is covered. Approved claims are typically resolved within 7–10 business days, weather permitting. All labor and any ancillary material costs related to the covered repair are 100% free to you.
Is the workmanship warranty transferable if I sell my home?
Yes. The warranty can be transferred once within the original 10-year term at no charge. Upon sale, you or your real-estate agent just need to submit a Transfer of Warranty form and proof of closing within 60 days. The new owner receives the balance of the warranty period with full coverage. Additional transfers or transfers requested after 60 days require a $250 administrative fee and an on-site inspection to confirm the roof’s current condition.
Are there maintenance requirements to keep the warranty valid?
Routine maintenance is essential. Homeowners must: (1) keep gutters and downspouts clear; (2) prevent ice dams by maintaining attic insulation and ventilation; (3) remove debris such as branches or moss; and (4) arrange for professional inspections every two years or after severe storms. Failure to address damage caused by acts of nature (hail, wind, falling trees) or to make recommended maintenance repairs can void the affected portion of the workmanship warranty, so keeping records of inspections and any corrective actions is strongly advised.