- HEP Roofing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Roofing Done Right | Roofing | Newcomb
When storms roll off the Adirondacks and over Newcomb, homeowners need more than a quick patch job—they need roofing done right. HEP makes that promise easy to trust by putting every cost on the table before the first shingle is lifted. Our technicians arrive on-time, perform a complimentary inspection, and hand you an itemized, no-surprise quote that explains exactly what you’re paying for and why. No hidden fees, no up-selling—just clear numbers and craftsmanship backed by industry-leading warranties.
From energy-efficient shingle upgrades to full tear-offs, our crew treats each roof like it’s the only one in town. We protect your landscaping, clean up every nail, and keep you in the loop with real-time photo updates—so you can watch your project take shape even if you’re miles away hiking the High Peaks. Ready for a roof that lasts? Call HEP today and discover how transparent pricing turns a stressful repair into a seamless experience.
FAQs
How does transparent pricing work for roofing projects in Newcomb?
We give you a line-by-line quotation that lists every material, labour hour, disposal fee and permit cost associated with your job. Each item shows the unit price, quantity and extended total so you can see exactly where every dollar goes. The quote is fixed once you sign the contract, so unless you authorise scope changes, the price you see is the price you pay.
What factors influence the final cost of my new roof?
Key cost drivers include roof size and pitch, chosen materials (Colorbond, tile, metal or membrane), the condition of the existing roof structure, access difficulty (single-storey vs. double-storey, narrow driveways, power-line clearance), and any extras such as insulation upgrades, skylight installation or gutter replacement. During the on-site inspection we measure these variables to build an accurate, transparent quote.
Will I receive a written quote and roofing contract before work begins?
Absolutely. After the free assessment we email a detailed quote and a plain-English contract that outlines scope of work, inclusions, payment schedule, start date, finish date, warranty terms and safety obligations. We will not start work or request any payment until you have reviewed, understood and signed these documents.
Are there any hidden fees I should know about?
No. Our transparent pricing policy bans hidden fees. Skip-bin hire, scaffolding, council permits and site clean-up are all included in the upfront quote. The only scenario that could change the cost is if previously concealed damage is discovered (e.g., rotten rafters) and you authorise additional repairs. If that happens we issue a variation form showing the new line-items before proceeding.
How long will a typical roofing job take in Newcomb and what can affect the schedule?
A standard 180-m² single-storey re-roof usually takes 2–4 days: day one for removal, day two for structural checks and underlay, and day three for laying the new roof and final inspection. Weather, material availability and unexpected structural repairs are the main factors that can extend this timeline. We monitor Geelong region forecasts daily and keep you updated if rain or high winds require rescheduling.
What warranties and after-service support do you provide?
All workmanship is covered by a 10-year installation warranty in accordance with Victorian regulations, and materials carry manufacturer warranties of 20–50 years depending on the product. After completion we register your warranty, provide a compliance certificate and schedule a free 12-month check-up. Our local Newcomb office is available year-round for any questions or minor touch-ups you may need.