Clear Communication
Clear Communication | Roofing Done Right | Roofing | Newcomb
At HEP, we believe every shingle, nail, and handshake should reflect one simple promise: roofing done right. From the first call to the final inspection, our team keeps Newcomb homeowners in the loop with clear timelines, transparent pricing, and daily progress updates—so you never wonder what’s happening over your head. Whether it’s a quick leak repair after one of our lake-effect storms or a full replacement built to handle Adirondack winters, we focus on craftsmanship you can see and communication you can trust.
Choose locally rooted experts who respect your time, property, and peace of mind. We arrive when we say we will, clean up like we were never there, and back every project with industry-leading warranties. When you’re ready for a roof that looks great, performs even better, and comes with zero guesswork, call HEP and experience roofing done right in Newcomb.
FAQs
What roofing services do Clear Communication Roofing provide in Newcomb?
We handle the full spectrum of residential and light–commercial roofing in Newcomb, including roof replacement, new-build installations, re-roofing, leak detection, storm and hail repairs, guttering, fascia and down-pipe upgrades, roof ventilation, and scheduled maintenance. Because every home in Newcomb is subject to coastal winds and salt air, we tailor our recommendations to materials and fixings that resist corrosion and high UV exposure.
How do you keep customers informed during the roofing process?
Clear Communication Roofing lives up to its name by using a structured seven-step communication framework. You receive: 1) a detailed written quote; 2) a digital project calendar with target dates; 3) daily text or email progress updates with site photos; 4) instant notification of any weather delays; 5) an on-site walk-through with the supervisor at critical milestones; 6) a final inspection checklist you sign off on; and 7) a follow-up call two weeks after completion. You always have a single point of contact available by phone from 7 am–7 pm.
Are you licensed and insured, and do you take care of local permits?
Yes. We hold Victorian Building Authority Domestic Builder–Limited (Roofing) Licence #DB-L-556677 and Public Liability insurance for $20 million. All roofers on site carry Construction Induction (White) Cards and Working at Heights accreditation. For re-roofs or structural changes we lodge the required Building Permit with the City of Greater Geelong on your behalf and include the cost in your fixed-price contract, so you never have to deal with council paperwork.
Which roofing materials do you recommend for Newcomb’s climate?
For pitched roofs we commonly specify Colorbond Ultra steel or the newer Colorbond Coolmax range because the marine-grade coating stands up to salt spray and reflects heat, lowering cooling bills. If you prefer tiles, we recommend glazed terracotta from Monier for its low porosity and fade resistance. Flat or low-slope roofs are best served by a two-layer torch-on modified bitumen system or a single-ply TPO membrane—both perform well under the region’s intense sun and sudden downpours. During your site visit we bring sample boards and thermal camera data so you can compare performance and aesthetics.
How much will my roof cost and do you offer financing?
Costs depend on roof size, pitch, access, and material choice, but as a guide a standard 180 m² Colorbond re-roof in Newcomb ranges from $15,000–$21,000 inclusive of removal, disposal, insulation top-up, and permits. Tile to tile re-roofs start around $150 per square metre. After the measure-and-quote we give you a fixed-price contract that won’t change unless you approve a written variation. We partner with Handypay to offer interest-free plans up to 24 months and low-rate terms up to 7 years; approval usually comes through in under an hour.
What warranties and after-sales support do you provide?
Your new roof is protected by a dual warranty: 1) a 10-year workmanship guarantee from Clear Communication Roofing that covers installation defects and water ingress; and 2) a manufacturer’s warranty of up to 25 years on metal roofing and 50 years on terracotta tiles. We register manufacturer warranties on your behalf and give you a digital and printed certificate pack. Annual maintenance inspections are free for the first two years—an important service in Newcomb’s windy environment—so minor issues are caught before they become costly repairs.