Workmanship Warranties
Workmanship Warranties | Roof Repair | Roofing | Newcomb
When sudden leaks or storm damage threaten your home in Newcomb, HEP’s locally trusted team steps in with fast, precise roof repair backed by an industry-leading workmanship warranty. Our certified roofers combine time-tested craftsmanship with top-tier materials, ensuring every shingle, flashing, and sealant is installed to outperform the region’s demanding weather. The moment we climb onto your roof, you gain the confidence that any work we perform is protected for years to come—no fine print, no surprises.
From minor shingle replacements to comprehensive storm restorations, HEP approaches every project with the same meticulous attention to detail. We photograph existing damage, walk you through repair options, and deliver clear, upfront pricing before the first nail is driven. Once the job is complete, our workmanship warranty stays with your home, giving you lasting peace of mind and helping preserve property value long after the crew has packed up. Discover why Newcomb homeowners turn to HEP for master-level roof repair that stands the test of time and weather alike.
FAQs
What exactly is covered by your workmanship warranty for roof repairs in Newcomb?
Our workmanship warranty protects you against defects that arise from the installation or repair process itself—not the roofing materials. If a leak, loose flashing, improper shingle alignment, or any other issue can be traced back to the way we performed the repair, we will correct the problem at no cost to you. The warranty applies to all labor-related aspects of the job, including sealing, fastening, ventilation adjustments, and cleanup.
How long does your workmanship warranty last?
For roof repairs performed in Newcomb, we provide a 10-year workmanship warranty. This means that for a full decade after the repair date, you are covered for any labor-related problems that manifest. The warranty term begins on the date of substantial completion, and you will receive a written certificate with the exact start and end dates for your records.
How do I make a claim if I notice an issue covered by the warranty?
Simply call our Newcomb office at the phone number listed on your warranty certificate or complete the online warranty claim form on our website. We will schedule an inspection within 3 business days. If we confirm that the issue is related to our workmanship, we will perform the necessary repairs within 7 –10 days, weather permitting, at no charge to you. Emergency leaks are given priority and addressed within 24 hours.
Is the workmanship warranty transferable if I sell my home?
Yes. Our workmanship warranty is fully transferable one time within the 10-year period. The new homeowner must notify us in writing within 30 days of property transfer so we can update our records. Once transferred, the warranty continues for the remainder of the original term with no additional fees.
Do material warranties work differently from your workmanship warranty?
Yes. Roofing materials—such as shingles, underlayment, and flashing—are backed by the manufacturer’s product warranty, which can range from 25 years to lifetime coverage depending on the brand selected. If a product defect (e.g., shingle granule loss or premature cracking) occurs, we will help you file a claim with the manufacturer. Our workmanship warranty strictly covers labor, while the manufacturer’s warranty covers material defects.
What circumstances can void the workmanship warranty?
The warranty can be voided if (1) another contractor or homeowner alters or repairs the roof area we serviced, (2) structural modifications to the home affect the roof without our involvement, (3) damage results from acts of nature such as hailstorms, fallen trees, or high-impact winds exceeding 90 km/h, or (4) routine maintenance such as gutter cleaning is neglected, leading to water backup. We provide a detailed list of exclusions with your paperwork so you know exactly how to keep the warranty intact.