Roof Replacement
Roof Replacement | Storm Damage Restoration | Roofing | New Tazewell
When severe East Tennessee weather rips through New Tazewell, your roof often takes the first hit. HEP’s local team is ready the moment the skies clear, arriving with certified crews, premium materials, and the know-how to replace or rebuild any roofing system. From asphalt shingle tear-offs to full metal upgrades, we combine decades of craftsmanship with drones, infrared scanning, and on-site project managers so you can see exactly what happened to your roof—and how we’ll make it stronger than before.
We navigate the entire storm damage restoration process for you, including emergency tarping, documentation for insurance adjusters, and clear, upfront pricing. The result is a seamless experience that protects your home, your time, and your peace of mind—delivered by the trusted neighbors at HEP who live and work right here in New Tazewell.
FAQs
What are the most common types of storm damage to roofs in New Tazewell and how can I identify them?
In Claiborne County we see three primary storm-related issues: (1) wind-lifted or missing shingles, (2) hail bruising or punctures, and (3) fallen limbs that crack decking. After a storm, look for shingles in the yard, granules in the gutters, shiny or dark impact spots on shingles, water stains on interior ceilings, or daylight showing in the attic. Because some damage is subtle, we recommend a professional inspection even if everything looks fine from the ground.
How soon should I schedule a roof inspection after a storm and what does your inspection include?
Call us within 24–72 hours of the event so we can document time-stamped photos before the roof weathers further. Our free inspection includes: a full perimeter ground walk, drone or ladder assessment of all slopes, moisture meter readings inside the attic, gutter and flashing check, and a written report with pictures that you can forward directly to your insurance adjuster.
Will my homeowner’s insurance cover a roof replacement caused by storm damage, and can you assist with the claim?
Most policies written for New Tazewell cover “sudden and accidental” storm perils such as wind or hail. Once damage is verified, we help you file the claim, meet the adjuster on site, supply the inspection report, and negotiate scope and pricing in Xactimate so you don’t pay out of pocket beyond your deductible. If the claim is denied, our documentation can be used for a secondary review without additional cost.
How long does a storm-related roof replacement usually take in the New Tazewell area?
A typical single-family home (2,000–3,000 sq ft) is dried-in the first day and fully completed in one to two working days, weather permitting. Larger or steep-slope roofs may take three to four days. We secure tarps immediately after tear-off and schedule crews around the local forecast to minimize exposure. All permits and county inspections are handled by our staff.
What roofing materials do you recommend for the East Tennessee climate, and can I upgrade during a storm claim?
Architectural asphalt shingles with Class 3 or Class 4 impact ratings perform well against hail and wind gusts common on the Cumberland Plateau. Many clients also choose metal standing-seam panels for longevity and energy efficiency. Insurance pays to restore your roof to “like kind and quality,” but you can pay the cost difference for an upgrade, often just $15–$35 per square after your claim funds are applied.
How much will a storm damage roof replacement cost me out of pocket, and do you offer financing?
If your claim is approved, you are responsible only for your deductible—usually $500 to $2,500 in New Tazewell. Upgrades or non-covered items (skylight replacements, decking over 2 sheets, etc.) are quoted separately. For homeowners without adequate insurance coverage, full replacement averages $4.25–$6.75 per square foot depending on pitch and material. We partner with local credit unions to offer 6-month same-as-cash and low-interest plans up to 120 months.