Free Inspection
Free Inspection | Storm Damage Restoration | Roofing | New Tazewell
When fierce Tennessee weather strikes, HEP Roofing is ready to safeguard your New Tazewell home with no-cost, no-obligation roof inspections. Our certified specialists arrive promptly, documenting every cracked shingle, punctured underlayment, and hidden leak with detailed photos you can keep. You’ll receive a clear, honest assessment and an upfront plan, so you know exactly what your roof needs before you spend a dime.
From tarping and emergency repairs to full roof replacements, our team streamlines storm damage restoration by coordinating directly with your insurance adjuster and keeping you informed at every step. We treat your property as if it were our own—maintaining a clean worksite, using premium materials, and backing each project with industry-leading warranties. Trust HEP Roofing to turn severe storm aftermath into a swift return to comfort and confidence.
FAQs
Why should I schedule a free storm-damage roof inspection after severe weather in New Tazewell?
High winds, hail, and driving rain are common in the Cumberland Gap area and can loosen shingles or create hidden leaks that lead to costly interior damage. A no-cost inspection lets our certified technicians document any problems immediately, supply photos for your records, and give you an expert opinion before small issues turn into major repairs. Because the inspection is free and carries no obligation, it is the safest first step to protect your home and maintain your insurance coverage.
What specific signs of storm damage will your inspectors look for?
During the inspection we check for missing or creased shingles, hail bruising and granule loss, lifted flashing, punctures in metal panels, cracked pipe boots, gutter damage, moisture stains in the attic, and soft spots on decking. We also examine drip edges, ventilation components, and valleys where water commonly infiltrates. All findings are photographed and compiled into a written report that you can share with your insurance adjuster.
How does the insurance claim process work, and can you help me with it?
Yes. Once damage is confirmed, we explain your policy’s storm-loss provisions, help you open a claim, and meet the adjuster on-site to ensure nothing is overlooked. Our detailed inspection report and photos support the claim, and we supply the adjuster with a Xactimate estimate that meets Tennessee code requirements and local pricing. After the claim is approved, we review the insurance scope with you, handle supplements if needed, and schedule the repair or replacement. You pay only your deductible—insurance covers the rest of the approved work.
If damage is found, how quickly can repairs or a full replacement begin?
Emergency tarp-offs can usually be installed the same day to stop active leaks. Once insurance approval is in hand, materials are ordered within 24–48 hours and most asphalt-shingle roofs in New Tazewell are replaced in one to two working days. Metal and specialty systems may take a bit longer due to custom fabrication, but we always provide a firm start date and keep you informed of material delivery and crew scheduling.
Does accepting a free inspection obligate me to hire your company for the repairs?
No. The inspection, written report, and estimate are completely obligation-free. We earn your business through clear communication, quality workmanship, and strong local references—not through high-pressure tactics. If you choose another contractor, the inspection remains free of charge.
What roofing materials do you install, and what warranties do you offer?
We are certified with Owens Corning, GAF, and CertainTeed for architectural shingles, and we fabricate 24-gauge standing-seam and exposed-fastener metal roofs right here in Claiborne County. For low-slope sections we install modified bitumen and TPO membranes. Manufacturer warranties range from 25-year limited to lifetime coverage, and we back every job with a written 5-year workmanship warranty that can be transferred to a new homeowner if you sell your property.